A dynamic leader with proven expertise in conflict resolution and customer service honed over years at Cheshire-Southington YMCA. Excelled in creating engaging environments for diverse age groups, demonstrating exceptional leadership and behavior-monitoring skills. Achieved significant improvements in camper confidence and parent satisfaction, ready to bring these talents to a directorial role.
Customer service skills (parent communication)
Adept at conflict resolution
Time Management
Team Collaboration
Conflict Resolution
Group facilitation
Leadership Skills
Initiative
Behavior monitoring