Katherine Bravo
Watsonville,CA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
Work History
Front Office Receptionist
Gonzalez Tax Service Bureau
02.2024 - Current
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed. Took detailed messages as necessary and kept track of returning calls.
- Interacted with customers by phone or in-person to provide information.
- Maintained clean reception area to promote positive, professional environment for clients.
- Helped staff focus on more advanced work by assisting clients with IRS and State calls.
- Collected card and cash payments
- Scheduled/confirmed appointments
Field/Lab Tech
Driscolls
05.2020 - 10.2020
- Maintained safety compliance during field operations, reducing workplace accidents and injuries.
- Visited various strawberry, raspberry, and black berry ranches to monitor pest
- Collected plant/insect samples for entomologist to examine
- Recorded data on computer program from every ranch that I monitored and emailed a weekly report to my superiors
- Assisted entomologist in the lab and outdoors in the berry fields
Education
High School Diploma -
Pajaro Valley High School
Watsonville, CA06.2012
Skills
- Organization skills
- Appointment Scheduling
- Professional Demeanor
- Time Management
- Service-oriented mindset
- Customer Service
- Clerical Support
- Telephone skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Office Receptionist
Gonzalez Tax Service Bureau
02.2024 - Current
Field/Lab Tech
Driscolls
05.2020 - 10.2020
High School Diploma -
Pajaro Valley High School
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