KATHERINE BROUKER
San Diego,CA
Summary
Dedicated and forward-thinking professional in Property Management combining motivation with an open-minded approach. A compassionate and results-driven leader with a proven track record of establishing trust and fostering collaborative teams. Embraces a team-oriented mindset and values diverse perspectives, recognizing that everyone brings unique experiences. Eager and determined, seeking opportunities for continuous learning and professional growth.
Overview
5
5
years of professional experience
Work History
Assistant Property Manager
J&D Management
05.2024 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Established strong, professional relationships with residents and owners by promoting team collaboration and delivering exemplary service.
- Implemented new marketing strategies to attract prospective tenants and maintain high occupancy rates.
- Communicated effectively with owners, residents, and on-site associates.
ACCOUNTING/ADMINISTRATIVE ASSOCIATE
TICKETSAUCE
07.2022 - Current
- Generated detailed financial reports and invoices for clients, ensuring accuracy and timely delivery.
- Produced comprehensive month-end financial reports and revenue breakdowns.
- Coordinated and led complex problem resolution for financial transactions and disputes, ensuring customer satisfaction.
- Orchestrated various HR functions, including payroll management, onboarding, and recruiting processes.
- Handled company-wide celebrations and provided on-site support for local events.
HEAD & ASSISTANT COACH
WAVE VOLLEYBALL CLUB DEL MAR
11.2019 - 07.2023
- Directed and influenced the development of young athletes, shaping the team's overall direction.
- Served as a liaison between head coach and athletes, motivating and driving them to compete at the highest level.
- Effectively navigated conflicts related to playing time, teammate disputes, travel, meals, etc., while empowering athletes to voice their concerns independently.
- Fostered impactful and pragmatic leadership attributes, motivating athletes to extend the application of these skills beyond the realm of sports.
Education
MBA -
National University
06.2022
MA - Human Behavior Psychology
National University
06.2021
BA - Communication And Media
California Polytechnic State University
05.2019
Skills
- Administrative Procedures
- Client Relations and Communications
- Multitasking and Time Management
- Property Tours and Inspections
- Relationship Building and Rapport
- Tenant Conflict Resolution
- Team Building
- Tenant Relations
- Telephone and Email Etiquette
Timeline
Assistant Property Manager
J&D Management
05.2024 - Current
ACCOUNTING/ADMINISTRATIVE ASSOCIATE
TICKETSAUCE
07.2022 - Current
HEAD & ASSISTANT COACH
WAVE VOLLEYBALL CLUB DEL MAR
11.2019 - 07.2023
MA - Human Behavior Psychology
National University
BA - Communication And Media
California Polytechnic State University
MBA -
National University
Similar Profiles
Shereese C. JohnsonShereese C. Johnson
Supervisory Management Analyst (Permanent) at Office of Management/Division of Management Services/Property Travel & Services Branch (OM/DMS/PTSB)Supervisory Management Analyst (Permanent) at Office of Management/Division of Management Services/Property Travel & Services Branch (OM/DMS/PTSB)
JOSEPH BITANGACHAJOSEPH BITANGACHA
LANDSCAPE at E-VAN MANAGEMENT PROPERTY MANAGEMENT AND MAINTENANCE SERVICESLANDSCAPE at E-VAN MANAGEMENT PROPERTY MANAGEMENT AND MAINTENANCE SERVICES
Dillon VowellDillon Vowell
Corrosion Technician at Nexus Integrity Management, Llc. Nexus Integrity ManagementCorrosion Technician at Nexus Integrity Management, Llc. Nexus Integrity Management
Harish BethapudiHarish Bethapudi
Data Engineer / MDM Specialist at PeratonData Engineer / MDM Specialist at Peraton
Nobert OromaNobert Oroma
Operations Assistant at Uptown Community ServiceOperations Assistant at Uptown Community Service