Katherine Brown
Fort Worth
Summary
Operations leader specializing in aircraft and RV detailing, recognized for delivering high-quality workmanship and ensuring safety compliance. Proven track record of enhancing customer satisfaction and improving operational efficiency through meticulous attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sr. Ops Manager
Prime Appearance
Fort Worth
04.2024 - 05.2026
- Managed daily operations and ensured compliance with safety standards.
- Coordinated staff schedules, enhancing workflow and productivity.
- Implemented process improvements, streamlining operations for greater efficiency.
- Trained new employees on operational procedures and safety protocols, ensuring compliance and readiness.
- Cleaned aircraft exteriors using specialized products to maintain appearance.
- Applied protective coatings to aircraft surfaces to increase longevity.
- Operated ground support equipment to facilitate efficient aircraft detailing.
- Repaired minor Leading Edge damages on aircraft resulting from environmental factors.
RV Detailer
Camping World
Oshkosh
05.2023 - 01.2024
- Inspected RVs for cleanliness and functionality before customer delivery.
- Cleaned and detailed interiors, including upholstery and surfaces.
- Applied wax and polish to enhance shine and protect exterior surfaces, contributing to customer satisfaction.
- Operated power tools such as buffers and polishers during detailing processes.
- Sprayed protective coatings on exteriors to guard against UV rays, extending the longevity of RV finishes.
- Applied sealants to RV roofs to prevent water damage.
- Filled and sealed exterior panel cracks with caulk or mastic sealant to prevent water infiltration.
- Ensured professionalism in all customer interactions to foster positive relationships.
Education
High School Diploma -
Waupaca High School
Waupaca, WI05-2011
Some College (No Degree) - Photography
RMCAD
Denver, COSkills
- Operational management
- Staff training
- Safety compliance
- Building and facility management
- Equipment operation
- Visual inspection
- Minor repairs
- Aircraft detailing
- Precision workmanship
- Color matching
- Attention to detail
- Effective communication
Certification
- High lift Operator
Timeline
Sr. Ops Manager
Prime Appearance
04.2024 - 05.2026
RV Detailer
Camping World
05.2023 - 01.2024
High School Diploma -
Waupaca High School
Some College (No Degree) - Photography
RMCAD