Katherine Burnes
New York,NY
Summary
Skilled EMT and dedicated educator at Emergency Care Programs, I excel in patient care due to passion for the job, empathy for patients, and working extremely well under pressure. Proficient in vital signs monitoring, medical monitoring and known for exceptional communication, At Senior Care EMT's are commitment to healthcare excellence and compassionate service.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
EMT-B
Senior Care Ambulance
12.2023 - Current
- Boosted patient satisfaction through compassionate communication and empathetic care during crises.
- Supported accurate documentation processes by completing detailed patient care reports within required timeframes.
- Handled patient transfers from one medical facility to another.
Skills Instructor (SI)
Emergency Care Programs
06.2023 - Current
- Trained new EMTs on proper protocols and procedures.
- Educated public on emergency medical services.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
Busser & Stocker
The Smith
12.2023 - 02.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Assisted servers in providing efficient service for improved guest experiences.
Barista, Stocker, Host, & Server
Cafe Fiorello
10.2021 - 05.2023
- Made and served 100's of complex & varied cafe beverages per day with speed, efficiency, quality, & consistency at a restaurant serving an average of 300 people per sitting.
- Created new & innovative drinks as well as introducing holiday & dessert treats.
- Maintained & seamlessly operated an espresso machine & drip coffee.
- Restocked glasses, polished-cleaned all silverware, folded + rolled napkins 500+ with extreme speed yet with excellent quality.
- Was the hostess for 100's of people daily coming from Lincoln Center during pre & post theater.
- Greeted & sat all, while dealing with a variety of challenging & most of all charming personalities with patience & skill.
Starbucks In One
Shakespeare & Company
07.2021 - 10.2021
- Barista, Stocker, Cashier, Host, & Server. Individual Single Shifts Opening to Closing.
- Picture a Starbucks… 3 - 5 people on shift at a time.
- My job was being 5 Starbucks workers in 1 by completing all the required tasks efficiently, timely, & properly, while staying up to date on COVID protocols.
- Dealt with 100's of people per day with professionalism, compassion, accommodating, & hospitality.
Intern
Carnegie Hill Neighbors Inc
09.2017 - 06.2018
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Filed paperwork & organized computer-based information.
- Scanned & entered data into databases in a timely & accurate manner.
- Produced monthly reports using Excel spreadsheet functions.
- Managed & multiple tasks in an efficient & calm fashion.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Some College (No Degree) -
McDaniel College
Westminster, MD 08.2018 - 05.2019
Johns Hopkins University
Baltimore, MD 07.2016 - 05.2016
NY Certification - Phlebotomy Technician
TIA Technical Institute of America
New York, NY08.2024
State Certified - EMT
Emergency Care Programs
New York, NY05.2023
High School Diploma -
Winston Preparatory
New York, NY06.2018
Skills
- Vital signs monitoring
- Medication Administration Knowledge
- Oxygen Therapy Application
- Patient Assessment Techniques
- Behavioral Emergency Intervention
- Stroke Recognition and Care
Affiliations
- NYC Marathon Elite Tent Manager
Certification
CPR & AED
FEMA IS-5a, IS-100b, & IS-700
NY State Phlebotomy Technician
Timeline
EMT-B
Senior Care Ambulance
12.2023 - Current
Busser & Stocker
The Smith
12.2023 - 02.2024
Skills Instructor (SI)
Emergency Care Programs
06.2023 - Current
Barista, Stocker, Host, & Server
Cafe Fiorello
10.2021 - 05.2023
Starbucks In One
Shakespeare & Company
07.2021 - 10.2021
Some College (No Degree) -
McDaniel College
08.2018 - 05.2019
Intern
Carnegie Hill Neighbors Inc
09.2017 - 06.2018
Johns Hopkins University
07.2016 - 05.2016
NY Certification - Phlebotomy Technician
TIA Technical Institute of America
State Certified - EMT
Emergency Care Programs
High School Diploma -
Winston Preparatory
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