Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Katherine Cable

Seattle

Summary

Hardworking and detail-oriented customer service professional with experience in various roles, including food service, retail sales, and department management. Proficient in cash handling, food safety, and customer service. Possess a strong work ethic, and a willingness to learn and adapt with any given environment..

Overview

5
5
years of professional experience

Work History

Night Shift (Bakery)

Kwik Trip
Rhinelander
07.2023 - 07.2024
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked quickly and efficiently to assist my coworkers once I was finished with my duties.
  • Worked closely with customers on custom orders, making sure to comply with their exact wants and needs on their orders.

Desk Worker/CSR

Piggly Wiggly
Winneconne
09.2022 - 06.2023
  • Processed customer transactions efficiently at the checkout counter.
  • Assisted customers in locating products throughout the store.
  • Operated point-of-sale systems for smooth transaction processing.
  • Answered incoming calls and directed them to the appropriate personnel.
  • Compiled statistical data for various reports and presentations as needed.
  • Performed data entry for daily reports using computer software programs.
  • Organized paperwork into designated filing systems according to established procedures.
  • Greeted customers upon arrival and managed wait times in lobby area.
  • Created and optimized employee break and lunch schedules to keep track of who was working, where, and when they would start or return from their breaks.
  • Worked directly with store manager to keep them up to date on all employee activity.

Assistant Produce Manager

Piggly Wiggly
Winneconne
06.2022 - 09.2022
  • Assisted in managing produce inventory and ensuring freshness standards.
  • Organized displays to enhance product visibility and appeal to customers.
  • Trained new staff on proper handling and storage of fruits and vegetables.
  • Collaborated with team members to maintain cleanliness in the produce department.
  • Received produce deliveries and unloaded produce.
  • Monitored inventory levels to ensure adequate supply of merchandise was available at all times.
  • Ordered stock from suppliers according to established purchasing procedures.
  • Performed periodic inventories of stock levels in order to maintain accurate records.
  • Reviewed invoices to verify accuracy of order quantities and prices.
  • Resolved customer complaints in a professional manner.
  • Assisted customers with produce questions and special orders.
  • Worked closely with other departments such as marketing and accounting when necessary.
  • Ensured that departmental standards were met in regards to product freshness, presentation, safety and sanitation guidelines.
  • Conducted regular inspections of the store's perishables section to ensure it meets health regulations.
  • Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
  • Trained and coached new team members.

Sandwich Artist

Subway
Winneconne
06.2020 - 05.2022
  • Crafted customized sandwiches according to customer preferences and dietary requirements.
  • Operated food preparation equipment safely and efficiently in a fast-paced environment.
  • Maintained cleanliness and organization of work areas to meet health standards.
  • Assisted in training new employees on sandwich assembly and customer service techniques.
  • Managed inventory levels to ensure availability of fresh ingredients and supplies.
  • Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
  • Collaborated with team members to streamline sandwich production processes during peak hours.
  • Followed company protocols for food safety, hygiene, and product quality consistently.
  • Completed opening, closing, and shift change tasks by following company guidelines.
  • Prepared food items such as sandwiches, salads, and soups according to customer orders or company recipes.
  • Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
  • Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.
  • Sanitized food storage and preparation areas to comply with food health and safety requirements.
  • Assisted team members during peak hours when necessary.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Monitored temperature of freezers and coolers throughout shift.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Upsold additional items to increase store profits.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Prepped meats, cheeses, veggies, and sauces to prepare for the next day's shift. (Usually worked closing shifts after school until I graduated)

Junior Florist

Holiday Florist
Winneconne
02.2019 - 04.2020
  • Assisted in arranging floral displays for various occasions and events.
  • Maintained cleanliness and organization of workspaces and storage areas.
  • Prepared floral materials by trimming stems and removing leaves.
  • Supported customer service by answering inquiries about flower arrangements.
  • Collaborated with team members to create themed floral designs.
  • Learned proper flower care techniques to enhance freshness and longevity.
  • Adhered to company policies regarding health and safety regulations.
  • Organized storage areas in order to maintain an efficient workflow.
  • Provided advice on care instructions for purchased products.
  • Assisted customers with selecting appropriate flowers for their needs.
  • Cleaned tools and equipment regularly to prevent contamination.
  • Inspected flowers for signs of disease or insect infestation.
  • Designed bouquets and flower displays according to customer specifications.
  • Created floral arrangements for weddings, funerals, and other special events.
  • Since this was a junior position, my first ever job, I mainly worked on pre-made displays for the window, custom bouquets and arrangements, as well as making boutonnieres and corsages for my high school's dances and events.

Education

High School Diploma -

Winneconne High School
Winneconne, WI
05-2021

Skills

  • Customer service
  • Inventory management
  • Food safety
  • Sales processing
  • Merchandising
  • Team collaboration
  • Communication skills
  • Problem solving
  • Time management
  • Conflict resolution
  • Employee training
  • Data entry
  • Adaptability to change
  • Attention to detail
  • Process optimization

Affiliations

I've always been a creative. Incorporating my imagination into artwork, writing stories or poetry, I've always kept myself busy with creative projects.

References

References available upon request.

Timeline

Night Shift (Bakery)

Kwik Trip
07.2023 - 07.2024

Desk Worker/CSR

Piggly Wiggly
09.2022 - 06.2023

Assistant Produce Manager

Piggly Wiggly
06.2022 - 09.2022

Sandwich Artist

Subway
06.2020 - 05.2022

Junior Florist

Holiday Florist
02.2019 - 04.2020

High School Diploma -

Winneconne High School

Similar Profiles

CREATE PROFILE
Katherine Cable
Want your own profile? Build for free at Resume-Now.com