Katherine Caddell
Kansas City,MO
Summary
Resourceful Barista Supervisor known for high productivity and efficient task completion. Skilled in customer service, inventory management, and staff training. Excels in communication, leadership, and problem-solving to enhance team performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Barista Supervisor
Grand Coffee Company
Kansas City, MO
06.2024 - Current
- Assisted with opening and closing duties such as setting up registers or counting money from previous day's transactions.
- Conducted regular inspections of equipment such as espresso machines, grinders, blenders.
- Prepared reports summarizing daily transactions or staffing needs for management review.
- Implemented new ideas to improve customer experience while maintaining operational efficiency.
- Scheduled staff shifts ensuring adequate coverage during peak times.
- Ensured daily operations ran smoothly and efficiently by delegating tasks to baristas.
Server
Sushi Uni
Lenexa, KS
01.2024 - 06.2024
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
Store Associate
Sherwin-Williams
Lenexa, KS
01.2023 - 12.2023
- Assisted customers with product selection, pricing and availability.
- Processed payments for purchases using cash registers or other point-of-sale systems.
- Handled incoming phone calls from customers seeking advice or assistance with orders.
- Demonstrated knowledge of color theory when helping customers select colors for their projects.
- Performed opening, closing duties including setting up, breaking down display racks and signs.
Babysitter
Private Care
Lansing, KS
08.2022 - 05.2023
- Helping older children with homework assignments as directed by parents.
- Using problem-solving skills to anticipate potential issues before they arise.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Establishing trust through consistent communication with both parents and kids.
Cashier Team Lead
Orscheln Farm & Home
Atchison, KS
08.2021 - 08.2022
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Participated in physical inventories of stock on hand periodically.
- Followed safety procedures when handling hazardous material or dangerous goods.
Lead Store Associate
Fox Theater Atchison
Atchison, KS
03.2021 - 09.2021
- Calculated daily sales totals and reported figures to management team at the end of each day's work shift.
- Resolved customer complaints in a professional manner.
- Adhered to health department regulations regarding food handling practices.
- Provided excellent customer service by answering questions about movies and services offered by the theater.
- Ensured theater cleanliness by sweeping aisles and wiping down surfaces between shows.
- Restocked concession stands with food, drinks, napkins, and utensils throughout each shift.
Education
Associate of Arts - Interior Design
Johnson County Community College
Johnson, KSSkills
- Customer service
- Train employees
- Team leadership
- Staff scheduling
- Inventory management
- Cash handling
- Sales reporting
Accomplishments
- 5 consecutive Kirby Jones Awards for theater lighting production
Languages
English
Native/ Bilingual
Spanish
Limited
Norwegian
Elementary
References
References available upon request.
Timeline
Barista Supervisor
Grand Coffee Company
06.2024 - Current
Server
Sushi Uni
01.2024 - 06.2024
Store Associate
Sherwin-Williams
01.2023 - 12.2023
Babysitter
Private Care
08.2022 - 05.2023
Cashier Team Lead
Orscheln Farm & Home
08.2021 - 08.2022
Lead Store Associate
Fox Theater Atchison
03.2021 - 09.2021
Associate of Arts - Interior Design
Johnson County Community College