Katherine Camejo
Miami Gardens
Summary
Focused Receptionist with almost two years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
2025
2025
years of professional experience
Work History
Front Desk / Medical Records
Community Medical Group
3805 W 20th Ave Hialeah Fl 33012
06.2024 - Current
- Handled sensitive situations involving distressed patients calmly while demonstrating empathy and professionalism.
- Supported administrative tasks such as mail distribution or document scanning when necessary to maximize overall team productivity.
- Verified insurance coverage for patients, minimizing billing errors
- Enhanced patient satisfaction by efficiently managing front desk operations and addressing concerns promptly.
- Streamlined appointment scheduling for improved patient experience and reduced wait times.
- Managed high call volume by prioritizing tasks and multitasking effectively, ensuring timely responses to inquiries.
- Collaborated with other medical assistants on special projects or initiatives designed to improve overall practice operations.
- Contributed to a positive clinic environment by greeting patients warmly and providing exceptional customer service.
Receptionist
B&G Diagnostic Services
Hialeah, FL
01.2022 - Current
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Work with health insurances
Receptionist
Florida National University
Hialeah, FL
04 - 07.2021
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Scheduled and confirmed appointments and meetings for management team.
- Coordinated pick-up and delivery of express mail services.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Education
Diploma - Medical Assisting
Florida National University
Hialeah, FL01.2022
High School Diploma -
Hialeah-Miami Lakes Senior Adult
Hialeah, FL06.2020
Skills
- Recordkeeping and Bookkeeping
- Office Equipment Operations
- Multi-Line Telephone Skills
- Meticulous and Organized
- bilingual English & Spanish
- Medical Records
- Insurance verification
- Bilingual
Contact
Miami Gardens, FL 33014
Education and Training
other,Hialeah, FL,other,Hialeah, FL
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk / Medical Records
Community Medical Group
06.2024 - Current
Receptionist
B&G Diagnostic Services
01.2022 - Current
Diploma - Medical Assisting
Florida National University
High School Diploma -
Hialeah-Miami Lakes Senior Adult
Receptionist
Florida National University
04 - 07.2021