Katherine Campbell
New,NY
Summary
Detail-oriented professional with a strong background at HP Hood LLC in document management and customer service. Proven success in optimizing processes and fostering teamwork to achieve results. Expertise in data entry and record accuracy supports efficient operations.
Overview
7
7
years of professional experience
Work History
Senior Administrative Clerk
HP Hood LLC
Oneida, NY
01.2021 - Current
- Streamlined filing systems to enhance document retrieval efficiency.
- Developed standard operating procedures to improve workflow efficiency.
- Facilitated communication between departments to enhance collaboration efforts.
- Responded to customer inquiries in a timely manner while providing excellent customer service.
- Answered incoming calls and emails from customers and vendors promptly.
- Performed administrative duties such as photocopying, faxing, scanning documents.
- Answered phone to take messages or redirect calls to colleagues.
- Greeted and signed in visitors to facilitate front office operations.
- Entered data into various software programs with high accuracy.
Machine Operator
HP Hood LLC
Oneida, NY
09.2020 - Current
- Operated machinery following safety protocols and standard operating procedures.
- Monitored production processes to ensure quality and efficiency.
- Maintained accurate records of production metrics and machine performance.
- Ensured compliance with health and safety regulations on the production floor.
- Adjust machine settings to complete tasks accurately.
- Record production information such as quantities produced and materials used on daily logs.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Monitored and observed production line to watch for pile-ups and jams.
- Verified production orders prior to starting set-up.
- Started up, shut down and checked water and wastewater treatment processes.
- Maintained proper chemical inventories.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Monitored process units and quality control testing performance for plant processes and water quality sampling.
Head Cook
BOCES - PREMM Learning Center
Verona, NY
08.2018 - 09.2020
- Managed kitchen operations and staff at educational learning center.
- Trained and supervised kitchen staff in food safety and preparation techniques.
- Coordinated inventory management to maintain optimal stock levels.
- Ensured compliance with health regulations and safety standards in food handling.
- Oversaw daily meal service, ensuring timely delivery to students and staff.
- Served as lead cook, guiding and assisting training of less experienced cooks.
- Ensured that all food safety regulations were followed in the kitchen.
- Trained new staff members in safe food handling procedures and knife skills.
- Ordered supplies, ingredients, and equipment needed for the kitchen.
- Maintained inventory of all food items and ensured proper storage techniques were used.
- Monitored portion size and waste control to maintain cost effectiveness.
- Checked freezer and refrigerator each day to verify proper functioning.
- Taught kitchen staff about proper nutrition, food allergies and dietary issues.
- Modified existing recipes and created new recipes to meet changing nutritional content needs.
- Coordinated with suppliers to ensure timely delivery of fresh ingredients.
- Oversaw the preparation of meals for special events and catering functions.
- Monitored temperatures of prepared food and cold-storage areas.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
Education
GED -
Boces
Verona, NY08-2008
Skills
- Document management
- Standard operating procedures
- Data entry
- Customer service
- Office administration
- Communication skills
- Time management
- File organization
- Accurate record keeping
- Strong organizational skills
- Efficient data entry
- Highly detail-oriented
- Professional telephone etiquette
- Proficient in Microsoft office
- Excellent interpersonal skills
- Team player attitude
References
References available upon request.
Timeline
Senior Administrative Clerk
HP Hood LLC
01.2021 - Current
Machine Operator
HP Hood LLC
09.2020 - Current
Head Cook
BOCES - PREMM Learning Center
08.2018 - 09.2020
GED -
Boces
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