Katherine Campbell

Community Manager for 511 Queens: January 2024 to July 2025

Multi-Site Community Manager for The Townes at SouthPark, 2100 Queens, and Reve Noda Junction (lease up): July 2025 to Present

• Optimizing property operations, driving occupancy rates, and enhancing resident satisfaction. I excel at leading a cross-functional team, managing budgets, and implementing strategic initiatives to achieve sustainable revenue growth.
• My approach is centered on building and maintaining strong relationships with residents, staff, and stakeholders, ensuring that every community under my management thrives.
• Adept at identifying opportunities for operational efficiency and long-term profitability.
• Creating and implementing marketing strategies to target prospective new residents efficiently and promote brand awareness.
• I am passionate about elevating brand positioning and creating vibrant, resident-focused communities. I take pride in delivering an exceptional living experience while fostering a sense of belonging and community pride.

• Leasing Consultant for the following RKW properties: Icon on the Greenway, The Langston, 300 Optimist Park, Uptown Court, Pines on Wendover, The Palmer, Draper Place, Centro Railyard, Verde at McCullough Station, La Vie South Park, Centro Square, Chronicle Mill, Solis Midtown (Underlined properties were in lease up)
• Conducted personalized tours of the community for prospective residents, effectively highlighting the property's features and amenities. Guided them through the leasing process, ensuring a smooth and seamless experience from application to move-in.
• Delivered outstanding customer service to current residents, addressing concerns promptly and proactively to ensure a positive living experience and high resident satisfaction.
• Managed day-to-day administrative tasks, including processing rental applications, completing lease agreements, and ensuring the timely collection of rent payments to support smooth operations.
• Developed and executed targeted outreach and marketing campaigns to attract new prospective residents, enhancing the community's visibility and driving traffic to the property.

• Provided personalized assistance to customers in selecting the perfect gift for special occasions, offering expert recommendations to ensure each gift met their needs and preferences.
• Inspected arrangements and products to ensure they met the store's high standards of quality before delivery, ensuring customer satisfaction and maintaining the store's reputation for excellence.
• Managed daily store operations, including maintaining the store's cleanliness and organization, while overseeing inventory to ensure optimal stock levels and product availability.
• Developed and implemented marketing strategies to attract new business accounts, expanding the store's clientele and driving revenue growth.