An Energetic and multilingual individual with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
7
7
years of professional experience
Work History
Office Assistant
NMC Group Corp
07.2023 - Current
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Streamlined communication between departments for better collaboration and increased productivity.
Expedited document processing with accurate data entry and timely filing.
Increased customer satisfaction by providing professional and courteous front desk support.
Contributed to a positive work environment by fostering open communication among colleagues.
Bank Teller
TD Bank
02.2022 - 06.2023
Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
Streamlined teller operations for better workflow by implementing time-management strategies.
Enhanced branch sales through cross-selling bank products and services to customers.
Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
Retail specialist
Good N Natural INC.
02.2017 - 06.2023
Improved customer satisfaction by providing personalized assistance and product recommendations.
Increased sales revenue by promoting store promotions and upselling products.
Resolved customer complaints with professionalism and empathy, maintaining positive relationships.
Head of Information Technology at NMC Royal Hospital MBZ and Clinics (NMC Group)Head of Information Technology at NMC Royal Hospital MBZ and Clinics (NMC Group)