Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katherine Candelario

Bronx,NY

Summary

An Energetic and multilingual individual with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.

Overview

7
7
years of professional experience

Work History

Office Assistant

NMC Group Corp
07.2023 - Current
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Streamlined communication between departments for better collaboration and increased productivity.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.

Bank Teller

TD Bank
02.2022 - 06.2023
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Streamlined teller operations for better workflow by implementing time-management strategies.
  • Enhanced branch sales through cross-selling bank products and services to customers.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.

Retail specialist

Good N Natural INC.
02.2017 - 06.2023
  • Improved customer satisfaction by providing personalized assistance and product recommendations.
  • Increased sales revenue by promoting store promotions and upselling products.
  • Resolved customer complaints with professionalism and empathy, maintaining positive relationships.

Education

Bachelor of Business Admin, Human Resources -

Lehman College
Bronx, NY
05.2021

Associates in Arts, Human Services -

Bronx Community College
Bronx, NY
06.2018

Skills

  • Communication
  • Adaptability
  • Teamwork
  • Work ethic / Time management
  • Multi-tasking
  • Language
  • Brand Promotion
  • Team Oversight
  • Cleanliness and Sanitation
  • Verbal and Written Communication
  • Schedule Management
  • Professional Etiquette

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Office Assistant

NMC Group Corp
07.2023 - Current

Bank Teller

TD Bank
02.2022 - 06.2023

Retail specialist

Good N Natural INC.
02.2017 - 06.2023

Bachelor of Business Admin, Human Resources -

Lehman College

Associates in Arts, Human Services -

Bronx Community College
Katherine Candelario