Katherine Carballo
Homestead,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Teacher
La Petite Academy Inc.
08.2023 - Current
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Participated in parent teacher conference to discuss developments of students and increase support.
EHS Teacher
Le Jardin Community Center
04.2023 - 06.2023
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Taught children foundational skills in colors, shapes and letters.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Organized and led activities to promote physical, mental and social development.
- Stuck to daily routines to help children feel comfortable and promote development.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Established indoor and outdoor safe play environments for toddler-age children.
Hostess
Kimpton Surfcomber
03.2021 - 02.2022
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Monitored dining area to assess server capacity and estimate wait times.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
Team Member
Nikkos japanese restraunt
06.2020 - 02.2021
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Rotated through series of different stations based on team needs.
- Trained new team members using approved training materials and information.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Upheld high standards of productivity and quality in operations.
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
- Initiated inventory control measures to sustain stock levels.
Education
Child Care Facility - Child Care
Miami Dade College
Miami, FL07.2023
High School Diploma -
Homestead Senior High School
Homestead, FL06.2020
Skills
- Customer Service
- Reservation Management
- Cleaning and Sanitation
- Server Support
- Safe Food Handling
- Memorization
- Positive and Professional
- Guest Engagement
- Proficient in Microsoft Office
- Strong Communication skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Teacher
La Petite Academy Inc.
08.2023 - Current
EHS Teacher
Le Jardin Community Center
04.2023 - 06.2023
Hostess
Kimpton Surfcomber
03.2021 - 02.2022
Team Member
Nikkos japanese restraunt
06.2020 - 02.2021
Child Care Facility - Child Care
Miami Dade College
High School Diploma -
Homestead Senior High School
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