Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Katherine Carey

Murfreesboro,TN

Summary

Dynamic Store Manager with extensive experience at Circle K, recognized for enhancing customer satisfaction through exceptional service and effective staff training. Proven problem-solver skilled in inventory control and fostering team collaboration, leading to improved operational efficiency and a positive work environment. Committed to maximizing sales while minimizing shrinkage.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Store Manager

Circle K
04.2009 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Store Manager

Valero
02.1993 - 04.2008
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

Education

General

Morgan High
Clinton, CT

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Inventory management
  • Store merchandising
  • Cash management
  • Retail inventory management
  • Shift scheduling
  • Employee training
  • POS systems
  • Goals and performance
  • Team building and leadership
  • Supply ordering
  • Store displays
  • Strategic thinker
  • Payroll management
  • Loss prevention
  • Bank and safe deposits

Accomplishments

I have successfully managed 3 separate locations for Circle k increasing sales and reducing shrink. I have been involved in the opening of 2 NTI stores including the current one I manage in Murfreesboro. From opening to date I have increased sales by 50% within 8 months.

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Exceeded monthly store sales goals 9 months in a row.
  • Supervised team of 7 staff members.

Certification

Servsafe Certificate

Restaurant Management Certification

Timeline

Store Manager

Circle K
04.2009 - Current

Store Manager

Valero
02.1993 - 04.2008

General

Morgan High

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Katherine Carey