Katherine Cartwright

• Delivered engaging instruction across diverse subjects to foster student learning and participation.
• Adapted lesson plans to meet varied student needs, ensuring an inclusive classroom environment.
• Implemented classroom management techniques to maintain a positive and productive learning atmosphere.
• Collaborated with educators to develop tailored instructional strategies for individual students.
• Assisted in assessing student performance and providing constructive feedback to support academic growth.
• Developed strong relationships with students, parents, and staff to encourage a supportive educational experience.
• Managed classroom behavior effectively, creating a positive and focused learning environment for all students.
• Utilized technology tools such as interactive whiteboards and digital resources to enhance student engagement and understanding of course material.
• Supervised lunchroom and recess activities.
• Followed lesson plans designed by absent teachers.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Enforced school and class rules to maintain order in classroom.
• Collaborated with other educators to plan and review instruction.

• Streamlined online order fulfillment processes to enhance customer satisfaction and reduce delivery times.
• Coordinated inventory management, ensuring accurate stock levels and minimizing discrepancies.
• Trained new associates on operational procedures and safety protocols to promote a safe work environment.
• Processed customer orders efficiently using Walmart's proprietary software systems for tracking and documentation.
• Monitored product quality and freshness, implementing corrective actions as necessary to maintain standards.
• Collaborated with team members to optimize workflow, enhancing overall productivity in the online grocery department.
• Assisted in managing supply chain logistics, contributing to timely restocking of popular items to meet demand.
• Implemented best practices for picking and packing orders, improving accuracy and reducing errors in deliveries.
• Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
• Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Tracked substitutions and informed customers of changes.
• Helped customers locate products and checked store system for merchandise at other sites.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
• Contributed to a positive work environment through effective communication and teamwork among fellow associates.
• Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
• Participated in regular team meetings to discuss operational improvements, share feedback, and address any challenges faced in daily tasks.
• Enhanced the online shopping experience for customers with timely order processing and communication.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.

• Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
• Trained and mentored new staff on menu offerings and service standards.
• Collaborated with kitchen team to ensure timely food preparation and delivery.
• Managed multiple tables efficiently during peak hours, maintaining high-quality service.
• Contributed to menu development by providing feedback based on customer preferences.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Built rapport with guests to enhance their dining experience and encourage return visits.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
• Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
• Answered customers' questions, recommended items, and recorded order information.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Processed orders and sent to kitchen employees for preparation.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Performed cash, card, and check transactions to complete customer purchases.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.

• Processed customer transactions accurately using point-of-sale systems.
• Provided exceptional service to enhance customer satisfaction and loyalty.
• Managed cash handling procedures to ensure financial accuracy and security.
• Trained new staff on operational procedures and customer service standards.
• Resolved customer inquiries and complaints efficiently, maintaining positive relations.
• Collaborated with team members to maintain a clean and organized work environment.
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Processed customer orders and accurately handled payment transactions.
• Counted money in drawers at beginning and end of each shift.
• Developed and managed relationships with customers to increase customer loyalty.
• Answered product questions using knowledge of sales and store promotions.
• Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
• Utilized POS system to handle customer cash and credit card transactions.
• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
• Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
• Used POS system to enter orders, process payments and issue receipts.

• Facilitated engaging lesson plans for diverse K-12 student populations.
• Adapted instructional materials to meet individual student needs and learning styles.
• Maintained classroom discipline and a positive learning environment during teacher absences.
• Collaborated with full-time teachers to ensure continuity of education and support for students.

• Facilitated classroom management strategies to create engaging learning environments.
• Developed and implemented lesson plans in alignment with curriculum standards.
• Adapted instructional materials to meet diverse student needs and learning styles.
• Monitored student progress and provided constructive feedback to enhance academic performance.

• Assisted customers in selecting footwear, providing personalized recommendations based on needs and preferences.
• Managed inventory levels, ensuring optimal stock availability and organized displays to enhance customer experience.
• Trained new team members on sales techniques and product knowledge, fostering a collaborative work environment.
• Implemented visual merchandising strategies to attract customers and increase foot traffic in the store.

Active on JV and varsity tennis team, varsity acapella choir, colorguard team, and dance team.