Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Timeline
ProjectManager

KATHERINE CASTRO

Pittsburg,US

Summary

Social work student with 5 years of diverse experience in childcare and cultural exchange programs. Demonstrates exceptional flexibility, critical thinking, and communication skills, fostering nurturing environments and enhancing global understanding. Eager to apply teamwork and leadership abilities to support and advance organizational values, promoting overall well-being and positive experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Case Manager

Casa San José
Pittsburgh, PA
11.2024 - Current
  • Client Support & Case Management
  • 1.Conducted intake assessments to evaluate clients’ needs (housing, healthcare, legal aid, employment, education) and developed personalized service plans.
    2.Provided crisis intervention and advocacy in situations like domestic violence, evictions, immigration challenges, school arrestment among others.
  • Resource Coordination & Referrals
    1.Connected clients with essential services (SNAP, Medicaid, ESL programs) and assisted with applications.
    2.Collaborated with local agencies, healthcare providers, and legal services to ensure access to critical resources.
  • Bilingual Advocacy & Community Outreach
    1.Delivered culturally sensitive support in English/Spanish, bridging communication gaps for non-English-speaking clients.
    2.Led outreach initiatives to educate the Latino community on available programs and rights.
  • Documentation & Compliance
    1.Maintained detailed case records, tracked progress, and ensured timely follow-ups for sustained client success.

Childcare Provider

Bollman Family
03.2023 - Current
  • Supervise children's activities, ensuring safety and engagement, fostering a nurturing environment
  • Organize educational games, enhancing cognitive and motor skills development
  • Communicate effectively with parents about children's progress and daily activities
  • Implement structured routines, promoting consistency and positive behavior
  • Adapt care strategies to meet individual needs, resulting in improved child well-being

Cultural Exchange

EurAupair
07.2019 - 08.2022
  • Spearheaded educational and childcare programs for American families
  • Implemented innovative educational strategies, significantly enhancing language acquisition and cultural adaptation for host families
  • Improved language skills through continuing education and practice mechanisms
  • Resolved cultural adaptation challenges

Education

Social Work, United States

Fundación Universitaria Católica Del Norte
Colombia
07.2025

Aviation

ECOACOOPAVA
Bogotá, Colombia
2017

Skills

  • Communication skills
  • Patience and Empathy
  • Problem solving
  • Activity Planning
  • Critical thinking
  • Leadership
  • Teamwork

Languages

English
Professional Working
Spanish
Native or Bilingual

Certification

UNIVERSITY OF MICHIGAN

Certification: Social Work Practice: Advocating Social Justice and Change


HUDSON COUNTY COMMUNITY COLLEGE

Certificate of completion: Netflix Justice


AUBURN UNIVERSITY

ESL (English like a second language)




Additional Information

References:

Cassey Anderson

EurAupair

7246017858


Vincent Holmes

7279676679

Timeline

Case Manager

Casa San José
11.2024 - Current

Childcare Provider

Bollman Family
03.2023 - Current

Cultural Exchange

EurAupair
07.2019 - 08.2022

Social Work, United States

Fundación Universitaria Católica Del Norte

Aviation

ECOACOOPAVA
KATHERINE CASTRO