Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Ceberio

Wayne

Summary

Dynamic administrative professional with a proven track record at RCM Ceberio, LLC., excelling in customer service and data entry. Skilled in office administration and file organization, I enhance operational efficiency and foster strong client relations, ensuring confidentiality and accuracy in all tasks. Recognized for problem-solving abilities and commitment to excellence. Motivated professional with extensive experience in customer service, sales and administrative tasks.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

RCM Ceberio, LLC.
01.2017 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Costume Manager

StageWorks Theatre Group
08.2023 - 12.2023
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Collaborated with directors and designers to create visually stunning costumes that aligned with artistic vision.
  • Coordinated fittings and adjustments with actors, ensuring optimal comfort and appearance on stage.
  • Oversaw budget management for the costume department, effectively allocating resources while minimizing costs.
  • Managed inventory and purchasing for costume materials, ensuring timely deliveries and cost-effective solutions.
  • Improved costume production efficiency by streamlining processes and implementing new organizational systems.
  • Cleaned shop and maintained apparel in wardrobe of fancy dress, theme, and popular character styles.

Retail Sales Associate

Five Below
06.2019 - 02.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Education

Bachelor of Arts - Theatre

Ramapo College of New Jersey
Mahwah, NJ
05-2021

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word
  • Microsoft Excel
  • Time management
  • File organization
  • Customer and client relations
  • Computer proficiency
  • Filing
  • Strong problem solver

Timeline

Costume Manager

StageWorks Theatre Group
08.2023 - 12.2023

Retail Sales Associate

Five Below
06.2019 - 02.2020

Administrative Assistant

RCM Ceberio, LLC.
01.2017 - Current

Bachelor of Arts - Theatre

Ramapo College of New Jersey

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Katherine Ceberio