Katherine Cheney
Birmingham,AL
Summary
Enthusiastic professional with strong customer service and teamwork skills, experienced in fast-paced environments. Committed to providing exceptional support and fostering positive relationships to enhance client satisfaction.
Overview
4
4
years of professional experience
Work History
Swim Instructor
Lifetime Athletic Club
Birmingham, Alabama
02.2024 - Current
- Instructed swim lessons for various age groups and skill levels.
- Developed lesson plans tailored to individual student needs and abilities.
- Demonstrated proper swimming techniques and safety practices during sessions.
- Monitored student progress and provided constructive feedback after each lesson.
- Encouraged students to build confidence in and out of water by making swimming fun.
Waitress
Sams Place
Nashville, Tennessee
03.2022 - 07.2023
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed orders accurately using POS system.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
Busser
Voodoo Gumbo
Nashville, Tennessee
05.2021 - 10.2021
- Maintained cleanliness of dining area and ensured tables were properly set.
- Cleared and cleaned tables after guests finished their meals efficiently.
- Stocked service stations with utensils, napkins, and condiments as needed.
- Collaborated with kitchen staff to manage dishware and utensils effectively.
- Maintained a friendly attitude towards customers at all times.
Education
English
Samford University
Birmingham, AL03-2027
Skills
- Creative writing
- Research skills
- Instructional design
- Customer service
- Lesson planning
- Feedback delivery
Timeline
Swim Instructor
Lifetime Athletic Club
02.2024 - Current
Waitress
Sams Place
03.2022 - 07.2023
Busser
Voodoo Gumbo
05.2021 - 10.2021
English
Samford University
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