Katherine Collins
Hartford,MI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a new job position.
Overview
14
14
years of professional experience
Work History
Housekeeping Supervisor
Inn at Harbor Shores Resort
02.2023 - 02.2024
- Monitoring Housekeeping staff, scheduling shifts, training new employees, check rooms and common areas.
- Increased employee performance through effective supervision and training.
- Placed orders for housekeeping supplies and guest toiletries.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
Armed Security Officer
Entergy / Palisades Nuclear Power Plant
10.2015 - 07.2022
- Participated in initial and re-qualification training programs in accordance with the current training requirements
- Instructed new trainees in required subject material, plant policies, security procedures and practices during their on the job training phase
- Conduct personnel and vehicle searches that are required in accordance with the plant’s security requirements
- Deter attempts by unauthorized persons seeking to enter Protected or Vital Areas of the plant
- Conducted and controlled Force-on-Force evaluations.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Responded quickly to emergency situations to assess and deflect issues.
United States Army Reserve - Human Resource Specialist
428th Military Police Company
04.2010 - 04.2018
- Monitored and processed transfers, travel order and salary details to all divisions of the Army
- Provided career development opportunities for soldiers and officers
- Coordinated a variety of other human resource and administrative duties.
Bank Teller
Chemical Bank
12.2014 - 10.2015
- Maintain a cash drawer
- Basic computer skills using windows-based software
- Coordinated a variety of other human resource and administrative duties.
Assistant Manager - Housekeeping Department
Hampton Inn
02.2012 - 06.2014
- Provide oversight for housekeepers that cleaned rooms
- Conduct inspections to ensure room cleanliness was to standard
- Coordinated a variety of other administrative duties.
Education
General Studies -
Lake Michigan College
Benton Harbor, MIGeneral Studies -
Countryside Academy High School
Benton Harbor, MI01.2009
Skills
- Staff Scheduling
- Employee Evaluations
- Department Coordination
- Cleaning Practices
- Training and Mentoring
- Customer Service
- Multitasking
- Active Listening
- Decision-Making
- Firearms Training
Timeline
Housekeeping Supervisor
Inn at Harbor Shores Resort
02.2023 - 02.2024
Armed Security Officer
Entergy / Palisades Nuclear Power Plant
10.2015 - 07.2022
Bank Teller
Chemical Bank
12.2014 - 10.2015
Assistant Manager - Housekeeping Department
Hampton Inn
02.2012 - 06.2014
United States Army Reserve - Human Resource Specialist
428th Military Police Company
04.2010 - 04.2018
General Studies -
Lake Michigan College
General Studies -
Countryside Academy High School
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