Katherine Cooper

• Custom Software Development: Designed, developed, and implemented custom software solutions using Python to meet unique client needs and project requirements.
• Requirements Analysis: Collaborated with client to gather and analyze requirements, translating them into functional specifications and technical solutions.
• Coding and Testing: Wrote clean, efficient, and maintainable code in Python, adhering to best practices and coding standards. Conducted unit tests and debugging to ensure software quality and reliability.
• Integration and Deployment: Integrated custom software with existing systems and third-party APIs. Managed deployment processes and ensured smooth rollout of software solutions to production environments.
• Problem Solving: Identified and addressed technical challenges and software bugs. Implemented innovative solutions to overcome obstacles and optimize performance.
• Adaptability: Operated in a fast-paced, experimental environment, adapting to shifting priorities and emerging technologies.

• Customer Service: Delivered exceptional customer service by assisting shoppers with product inquiries, providing recommendations, and ensuring a positive shopping experience.
• Sales Support: Assisted in achieving sales targets by engaging with customers, promoting sales and promotions, and effectively upselling products. Contributed to maintaining a high level of customer engagement and driving store revenue.
• Merchandising: Supported visual merchandising efforts by organizing and arranging merchandise according to store standards. Ensured that displays were attractive, well-stocked, and aligned with current promotions and seasonal themes.
• Inventory Management: Helped manage inventory by receiving, unpacking, and stocking merchandise. Conducted inventory counts and assisted in managing stock levels to ensure product availability and minimize loss.
• Store Maintenance: Contributed to maintaining a clean and organized store environment. Performed routine tasks such as tidying shelves, cleaning sales floors, and organizing back stock areas to ensure a pleasant and tidy shopping atmosphere.
• Checkout Operations: Operated the POS system efficiently, processed transactions, handled cash and credit card payments, and provided receipts to customers, along with promoting credit cards.
• Team Collaboration: Worked collaboratively with other team members and managers to meet daily operational goals.
• Seasonal Preparations: Assisted with seasonal setup and promotional events, including holiday displays and special sales. Adapted quickly to high-demand periods and provided additional support as needed during peak times.

As an Assistant Taekwondo Instructor, I played an integral role in delivering high-quality Taekwondo training and fostering a supportive learning environment for students. My responsibilities included:

• Instructional Support: Assisted the lead instructor in teaching Taekwondo techniques, forms, combinations, and sparring methods. Ensured that students understood and correctly applied techniques while adhering to traditional Taekwondo principles.
• Class Management: Helped manage and organize classes, maintaining a structured and disciplined environment. Addressed students’ questions, provided constructive feedback, and tailored instruction to accommodate various skill levels.
• Demonstration: Performed demonstrations of Taekwondo techniques to provide clear visual examples for students, enhancing their understanding and execution of movements.
• Safety and Technique Correction: Monitored students closely during training sessions to ensure safe practice and correct technique. Intervened when necessary to prevent injuries and provided guidance to help students improve their skills.
• Motivation and Encouragement: Created a positive and encouraging atmosphere, motivating students to strive for their best and supporting them through their training journey, from white belt to black belt.
• Administrative Assistance: Assisted with class scheduling, maintained equipment, and managed records, including tracking student progress, attendance, and belt advancement.
• Event Coordination: Supported the organization of belt promotions, demonstrations, and other Taekwondo events.
• Personal Development: Committed to ongoing personal development in Taekwondo by refining my own techniques and teaching methods, contributing to the overall success and growth of the Taekwondo program.