Overview
Work History
Education
Skills
Timeline
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Katherine Cortez

Union City,NJ

Overview

7
7
years of professional experience

Work History

Office Administrator

Melody Benefits
Brooklyn, NY
07.2021 - Current
  • Answer incoming calls in a professional manner to assist clients with accounts
  • Use specialized accounting software to debit, credit and total accounts on credit computer spreadsheets and databases.
  • Prepare special reports by collecting, analyzing and summarizing information from various sources.
  • Plan events such as staff meetings, conferences, and corporate celebrations

Support Worker

Independent Support Services
Great Neck, NY
06.2020 - 07.2021
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
  • Helped clients develop proficiencies such as coping mechanisms, technical abilities and job skills.
  • Accompanied clients to appointments, shopping and special events for safety and companionship.

One on One Special Education Paraeducator

Positive Beginnings Inc II
Middle Village, NY
10.2019 - 04.2020
  • Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
  • Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
  • Met one-on-one with students, utilizing customized behavioral plans.
  • Prepared visual aids, equipment and classroom displays.
  • Provided students with personalized educational, behavioral and emotional support.

Youth Support Counselor

MercyFirst
Syosset, NY
06.2019 - 09.2019
  • Monitored for safety of the residents between the ages of newborn to seventeen years old.
  • Supervised residents' personal hygiene and care of supply and equipment
  • Guided daily living and socialization skills
  • Completed daily log, informational reports, Incident/Accident reports, and documented all significant events in an accurate and timely manner

Desk Attendant

SUNY Oswego
Oswego, NY
09.2017 - 05.2018
  • Assisted with administrative tasks, including filing, answering phones and logging for borrowed equipment
  • Signed for delivered items, unpacked boxes, posted received products into inventory and restocked items properly
  • Resolved customer complaints and questions while fostering customer retention and loyalty

Education

Bachelor of Arts - Zoology And Psychology

SUNY College At Oswego
Oswego, NY

Post-baccalaureate - Psychology

Berkeley City College
Berkeley, CA

Skills

  • Bilingual (English and Spanish)
  • Event Coordination
  • Microsoft Excel Proficient

Timeline

Office Administrator

Melody Benefits
07.2021 - Current

Support Worker

Independent Support Services
06.2020 - 07.2021

One on One Special Education Paraeducator

Positive Beginnings Inc II
10.2019 - 04.2020

Youth Support Counselor

MercyFirst
06.2019 - 09.2019

Desk Attendant

SUNY Oswego
09.2017 - 05.2018

Bachelor of Arts - Zoology And Psychology

SUNY College At Oswego

Post-baccalaureate - Psychology

Berkeley City College

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Katherine Cortez