Katherine Cruz
Deltona,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Server/Bartender
Stonewood Grill & Tavern
Lake Mary, FL
06.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Education
Cosmetology - Cosmetology
Daytona State College
Daytona Beach, FL07.2024
High School Diploma -
Seminole High School
Sanford, FL07.2020
Skills
- Daily Specials Memorization
- Order Delivery Practices
- Safe Food Handling
- Supply Restocking
- Beverage Preparation
- Food Running
- Food Sales and Promotion
- Guest Relations Management
- Wine Service
- Food Station Setup
- Fluency in spanish
- Creative Mixology
- Engaging Personality
Languages
Spanish
Native or Bilingual
Timeline
Server/Bartender
Stonewood Grill & Tavern
06.2021 - Current
Cosmetology - Cosmetology
Daytona State College
High School Diploma -
Seminole High School