Social services background combining adult abuse investigation, risk assessment, case documentation, and service coordination. Brings steady communication, conflict de-escalation, and safety planning skills to support adults in unfamiliar or crisis settings.
Work History
Adult Protective Services
3 Years 2 Months
Liberty Healthcare | 08.2023 - Current
Investigate reported abuse, neglect, and exploitation cases involving adults with physical and intellectual disabilities.
Communicated effectively with adults, families, medical staff, and distressed or uncooperative patients to advocate for their needs.
Reviewed data in high-stress, unfamiliar settings to de-escalate conflicts and enhance adult safety.
Coordinated health and safety plans for adults, implementing least restrictive interventions to promote well-being.
Completed annual state training to maintain compliance with regulations.
1 Year 3 Months
Erie County Care Management | 05.2022 - 08.2023
Work with intellectually disabled and dual diagnosed individuals and families to identify desired life goals.
Locate, coordinate, and monitor services to local providers to achieve personal outcomes within their annual individualized support plan.
Substitute Aid
4 Months
ESS MTS | Erie, PA | 01.2022 - 05.2022
Supported learning, life skills, and autistic support for children across diverse age groups in classrooms of five to fifteen students.
Facilitated safe daily operations in school office and raptor setting, ensuring efficient processes.
Registration Attendant
2 Years 4 Months
GEAA | Fairview, PA | 01.2017 - 05.2019
Drove daily business operations to support weekly auctions by registering all vehicles and units alike for sale.
Helped improve dealer/customer relations through conflict resolution for 250-500 purchased vehicles weekly.
Performed weekly inventory of the sale lot to ensure accuracy for upcoming sales.
Substitute Teacher
2 Years 4 Months
AID BASD | Bradford, PA | 01.2011 - 05.2013
Provided direct instruction to students in classrooms ranging from 18-25 students.
Complied with individualized educational plan to assist special needs and at-risk youth in their daily learning environment.
Monitored student behavior to create detailed reports outlining their individual performance.
Human Resource Manager
19 Years 6 Months
GSI | Bradford, PA | 06.1991 - 12.2010
Conducted general administrative tasks to improve office management.
Assisted in pre-employment screenings with onboarding staff, workers' compensation claims, and the optimization of employee effectiveness.
Supported major industrial accounts by assessing monthly settlement reports.
Adult Abuse Investigator/Protective Services Specialist at Marion County Health DepartmentAdult Abuse Investigator/Protective Services Specialist at Marion County Health Department