Katherine Czarny
Oakland Gardens,USA
Summary
Dynamic self-starter with a strong emphasis on attention to detail, complemented by excellent organizational, communication, and technical skills. Proven ability to prioritize tasks effectively, manage multiple responsibilities simultaneously, and thrive under pressure in high-stress environments. Committed to delivering high-quality results while adapting to changing demands and challenges. Eager to contribute a proactive approach and solutions-oriented mindset to drive team success.
Overview
28
28
years of professional experience
Work History
Lead Front Office Receptionist
Douglaston Dermatology
11.2019 - 04.2025
- Coordinated with housekeeping and maintenance teams to ensure timely room turnovers and address any guest concerns effectively.
- Collaborated closely with management on strategic planning initiatives aimed at enhancing overall guest experience levels.
- Developed strong relationships with clients through attentive service, resulting in repeat business and positive reviews.
- Streamlined front desk processes for improved efficiency and productivity through effective organization and communication.
Radiology Receptionist
NYHQ Medical Center Queens
01.2005 - 01.2015
- Answering a heavy phone system to schedule appointments for out patients within the 10 different departments.
- Assisting doctor’s offices with their patient’s reports.
- Distributing reports to all floors within the hospital and to all doctor’s offices outside the hospital.
- Checking in all out patients that have appointments within radiology.
- Assisting patients with all forms that need to be filled out while checking in to radiology.
- Distributing incoming mail to all departments in radiology.
- Handling heavy volume of out-patients in radiology’s front desk by logging in patients, verifying appointments and, giving appropriate paperwork and questionnaires for testing, making sure everything runs smooth at the front desk.
- Notify technicians when patients were finished with registration and ready for procedures.
- Responsible for recalling abnormal mammogram patients.
- Providing and delivering productive and excellent customer and communication services.
Sales/Account Manager
PMS Clearing House
01.2002 - 01.2004
- Established and maintained old and new clients.
- Updated clients on all of their claims.
- Visiting clients to see if they have any questions on existing claims.
- Collecting payments and dues from clients.
Licensed Process Server
PMS Clearing House
01.2002 - 01.2004
- Prepared legal documents to be filed in the courts.
- Filing of all documents within the court systems.
- Working with attorneys on cases that were outside New York State.
- Keeping tract of all incoming and outgoing cases.
Waitperson
Elite Caterwaiters
01.1998 - 01.2003
- Organized large dinning areas for a range of different functions.
- Greeted guests to make them feel immediately welcomed.
Office Manager
Falcon Perspectives Inc.
01.1997 - 01.2001
- Preformed routine office functions: operating facsimile machines, copy machines, blue print machines, Pitney Bowes Postage machines and multi-line phone system.
- Set-up reorganized and maintained an alphabetical and chronological filing system.
- Processed and distributed organizations payroll, verifying deductions, overtime and vacation pay and sick time.
- Made payments of all the corporations, expenses, such as employee reimbursements, weekly and monthly bills and finial accounting for all outgoing shows and exhibits.
- Purchased office supplies and maintained all office equipment.
- Distributed incoming mail and processed outgoing mail.
Graphics Production Manager
Falcon Perspectives Inc.
01.1997 - 01.2001
- Worked under a fast-paced setting with extremely tight deadlines.
- Prepared and created digital graphics for exhibits.
- Processed and placement of vinyl.
Education
Business administration and management
St. Agnes Academic School
College Point, NY01.1997
Skills
- Proficient in office productivity software
- Billing and invoicing
- Maintaining records
- Appointment scheduling
- Guest relations
- Reception area maintenance
- File maintenance
- Document management
- Mail handling
- Time management
- Customer service
- Visitor management
- Attention to detail
- Multitasking and organization
- Cash handling
- Office administration
- File organization
- Work prioritization
- Scheduling
- File management
- Inventory control
- Multi-line telephone systems
- Travel coordination
Timeline
Lead Front Office Receptionist
Douglaston Dermatology
11.2019 - 04.2025
Radiology Receptionist
NYHQ Medical Center Queens
01.2005 - 01.2015
Sales/Account Manager
PMS Clearing House
01.2002 - 01.2004
Licensed Process Server
PMS Clearing House
01.2002 - 01.2004
Waitperson
Elite Caterwaiters
01.1998 - 01.2003
Office Manager
Falcon Perspectives Inc.
01.1997 - 01.2001
Graphics Production Manager
Falcon Perspectives Inc.
01.1997 - 01.2001
Business administration and management
St. Agnes Academic School
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