Katherine Davis
Evansville,IN
Summary
Accomplished Mortgage Loan Services Manager with an emphasis on enhancing regulatory compliance and operations process improvement. Expert in ICE Encompass and adept at staff training, I've significantly improved efficiency and compliance across multiple teams, ensuring adherence to critical regulations.
Overview
9
9
years of professional experience
Work History
Mortgage Loan Services Manager
Old National Bank
07.2022 - Current
- Manage multiple teams that are responsible for the production and accuracy of all initial and revised disclosures, loan opening services including flood, tax transcripts, and HMDA accuracy
- Monitor various pipelines to ensure compliance with applicable regulations including TRID, Reg B, RESPA, and HMDA
- Provide ongoing training and support for teams to ensure adherence to internal procedures and assist with regulatory and system changes/enhancements
- Assist Mortgage Risk Director with internal and external Compliance testing, responses, and action plans
- Partner with departments leaders to identify and implement solutions to improve efficiency and minimize tolerance cures
Registration Manager – Redisclosure Dept
Paramount Residential Mortgage Group
10.2020 - 07.2022
- Manages Remote team responsible for all Retail and Wholesale redisclosures throughout the loan process for company with over $1 billion production monthly, including team offshore
- Oversee the Operations Support Desk that assists with Encompass and Mavent fails/errors throughout the loan process
- Review loans for investor suspense items
- Ensures regulatory compliance for redisclosure timing and valid Change of Circumstance situations
- Provides training and staff development of team to enhance knowledge of policy and regulations
- Escalation contact for timing and redisclosure questions from MLO/LP/UW/Closers
Disclosure Desk Supervisor
Old National Bank
01.2018 - 10.2020
- Ensure Mortgage department meets regulatory timing and accuracy requirements pertaining to all initial and revised loan estimates for $1.5 billion-dollar annual production
- Act as point of contact for Encompass Mavent fails and warnings for all operation groups
- Monitory Change of Circumstance pipelines for Loan Estimates and Closing Disclosures
- Develop new regulatory implementation processes and training for impacted associates
- Review initial disclosures packages for accuracy and all applicable regulatory requirements to prevent Compliance issues
Compliance Officer- Mortgage Lending
Old National Bank
12.2015 - 01.2018
- Responsible for conducting quarterly reviews and risk assessments for the mortgage business unit
- Perform Mortgage Compliance Testing for all applicable regulation, with focus on TRID compliance
- Assisted with testing and regulatory research for the implementation of Encompass by Ellie Mae
- Provided day to day support of the business unit; with a pro-active approach to compliance regulation
- Monitored any ongoing regulatory issues for the business unit and assisted with resolution
Education
Master’s Degree - Financial Management
University of Maryland University College
Bachelor of Science (B.S.) - Finance
University of Maryland University College
Skills
- ICE Encompass
- Regulatory compliance
- Operations process improvement
- Staff training and development
Timeline
Mortgage Loan Services Manager
Old National Bank
07.2022 - Current
Registration Manager – Redisclosure Dept
Paramount Residential Mortgage Group
10.2020 - 07.2022
Disclosure Desk Supervisor
Old National Bank
01.2018 - 10.2020
Compliance Officer- Mortgage Lending
Old National Bank
12.2015 - 01.2018
Master’s Degree - Financial Management
University of Maryland University College
Bachelor of Science (B.S.) - Finance
University of Maryland University College
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