Katherine Davis
Office Manager/ Executive Assistant To The Vice President
Littleton,CO
Summary
Dynamic Office Manager and Executive Assistant with expertise in fostering strong relationships with vendors, retirees, active employees, staff, and management to enhance workplace harmony. Exceptional communication skills combined with a proven track record in complex problem-solving and conflict resolution. Recognized as an insightful team player, excelling in both internal and external communications while adapting flexibly to daily challenges. Proficient in Microsoft Office, Concur, PN3, and Business Central, ensuring efficient operations and support across various functions.
Overview
11
11
years of professional experience
Work History
Office Manager/Executive Assistant to the Vice President
COMMUNICATIONS WORKERS OF AMERICA
06.2022 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Administrative Assistant
UNITED MINE WORKERS OF AMERICA
03.2017 - 05.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Assistant Manager
LEESBURG PUBLIC HOUSE
08.2014 - 03.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Collaborated with store Owners to develop strategies for achieving sales and profit goals.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate’s Degree - BUSINESS MANAGEMENT
EASTERN GATEWAY COMMUNITY COLLEGE
Steubenville, OH01.2021
Skills
- Proficient in typing at 60 WPM
- Bookkeeping
- Detail-oriented data management
- Office operations management
- Scheduling and calendar management
- Expense reporting
Timeline
Office Manager/Executive Assistant to the Vice President
COMMUNICATIONS WORKERS OF AMERICA
06.2022 - Current
Administrative Assistant
UNITED MINE WORKERS OF AMERICA
03.2017 - 05.2022
Assistant Manager
LEESBURG PUBLIC HOUSE
08.2014 - 03.2017
Associate’s Degree - BUSINESS MANAGEMENT
EASTERN GATEWAY COMMUNITY COLLEGE