Summary
Overview
Work History
Education
Skills
Timeline
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Katherine De Jongh

Clinton Township,MI

Summary

Dependable and conscientious individual with a proven track record of accomplishment. Brings a wealth of experience and skills gained in plastic injection molding/assembly, metal fabrications, Office Clerical and over 3 years in the retail industry. A hands-on approach to teamwork allows for anticipation of job completion needs, meeting customer expectations, and effectively resolving any issues that may arise. Strong analytical, research, and problem-solving skills enable tackling any challenge that comes the way. Known for a strong work ethic and ability to collaborate effectively with others, eager to contribute abilities and experience to the company's success. Familiar with MS Word, Xcell. Adaptable and willing to learn new systems.

Overview

24
24
years of professional experience

Work History

Office Clerk/General Labor

QUAD Industries
11.2010 - 10.2024
  • Company Overview: Type of Business-Metal Fabrication
  • Receptionist, answer phones and direct calls,
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Purchased and maintained office supplies
  • Take messages, check voicemails and respond to inquiries from callers.
  • Data entry, File 401k records, safety, environmental records and monitoring of Q.M.S system, coordinating with outside Auditor and management regarding annual ISO 9001:2015 certification
  • Some light assembly and laser operator- load/unload parts and send to next process.
  • Enter and process employee payroll hour via payroll system
  • Termination due to business restructuring/New owner
  • Type of Business-Metal Fabrication

Phone Representative - Collections

Asset Acceptance LLC
10.2008 - 09.2010
  • Company Overview: Type of Business-Financial Recovery
  • Data entry in main system for easy up to date access of data for client information
  • Answer and follow up on customer inquiries, maintain existing client accounts and process system updates and customer notification
  • Maintained files and documentation regarding member accounts and support of other members of service team
  • Reason for leaving - termination due to failure to reach collection goals as set in guidelines
  • Type of Business-Financial Recovery

Operator, Quality, and Technical Assembly Liaison

Venture Industries/Cadence Innovations, LLC
08.2000 - 06.2008
  • Company Overview: Type of Business - Automotive Interiors, plastic injection molding
  • Supervisor for Technical Assembly Team
  • Plastic Injection Mold Machine Operator
  • Go to person in molding, assembly areas, management, Quality Control and shipping departments
  • Completed warehouse inventories, inspected parts to ensure customer quality standards and satisfaction
  • Problem solved and isolated defective parts to prevent work stoppage
  • Effectively communicated defective product and component issues to necessary personnel
  • Efficiently completed product adjustments, ensuring timely delivery to customer
  • Assisted in training of new employees and replaced employees out on vacation, medical leave, etc in various positions throughout facility
  • Duties - Maintained productivity and efficiency for door-line assembly team
  • Maintained production goals
  • Quality Assurance inspection
  • Compiled data to generate production and attendance reports
  • Coordinated daily inventories and scheduling
  • Maintained excellent relations with suppliers concerning product quality and delivery of finished product
  • Established procedure for productivity and efficiency in cross training of team members
  • Demonstrated initiative in learning all aspects of assembly process
  • Organized and scheduled weekly team meetings for door line assembly area
  • Demonstrated excellent attendance, dependability and teamwork
  • Removed part from machine, cage or belt
  • Inspected part for surface conformation
  • Applied necessary trimming and pack part in timely manner
  • Practiced proper safety procedures
  • Trained in floor support for molding employees, and in auditing parts for components, appearance and customer standards
  • Audited finished product per customer standards and labeled for efficient delivery to customer
  • Reason for leaving - termination due to restructuring of business
  • Type of Business - Automotive Interiors, plastic injection molding
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained smooth production when operating injection molding machines and auxiliary equipment.
  • Played an instrumental role in achieving production goals each month through diligent operation of molding equipment.

Education

Associate Degree - Business Administration

University of Phoenix
Clinton Township Mi
01.2009

Graduate -

East Catholic High
Detroit, Michigan
01.1979

Skills

  • Data entry
  • Maintaining records
  • Data management
  • Verbal communication
  • File maintenance
  • Administrative support
  • File organization
  • Telephone reception
  • Team collaboration
  • Records management
  • Basic accounting
  • Office administration

Timeline

Office Clerk/General Labor

QUAD Industries
11.2010 - 10.2024

Phone Representative - Collections

Asset Acceptance LLC
10.2008 - 09.2010

Operator, Quality, and Technical Assembly Liaison

Venture Industries/Cadence Innovations, LLC
08.2000 - 06.2008

Graduate -

East Catholic High

Associate Degree - Business Administration

University of Phoenix

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Katherine De Jongh