Katherine Denison

• Voluntarily tutored middle school and high school students
• Worked one-on-one with students through a variety of different subjects; mostly focused on reading & writing
• Peer-reviewed writing, talked through corrections and changes in grammer, helped format essays, discussed reading and writing tactics
• Students' skills and grades dramatically improved during and after tutoring lessons

- effective communication with other team members to maximize efficiency and productivity

- continual restocking and cleaning at different stations while prioritizing customers and customer service

- greeting customers entering store and responding promptly to customer needs

- Help customers complete purchases, locate items, and join reward programs

• Worked register and managed transactions, returns, exchanges and refunds according to company policies
• Built relationships with customers to encourage repeat business
• Maintained calm demeanor and professionalism in busy, high-stress situations

• Communicates well with others to maintain efficiency and obtain happy customers.
• Demonstrates a strong work ethic, resulting in consistent high-quality products and services
• Developed memorization skills
• Trained new staff members on proper coffee preparation and customer service techniques
• Works well under pressure
• Ensures store cleanliness and tidiness

• Developed and enforced pool rules to ensure the safety of swimmers and to prevent accidents
• Maintained organization by remembering orders, specific requests and to whom they belonged to