Summary
Overview
Work History
Education
Skills
Work Availability
Affiliations
Quote
Timeline
GeneralManager
Katherine Dennard

Katherine Dennard

Marietta,GA

Summary

Detail-oriented Marketing Student with extensive knowledge of Microsoft Excel and data analysis. Dynamic individual with proven history of innovative and effective marketing. Committed to accurate and detailed research.

Overview

3
3
years of professional experience

Work History

Marketing Student Assistant

Kennesaw State University
Kennesaw, GA
01.2021 - 08.2021
  • Extensive use of Microsoft Excel
  • Tracked key metrics and developed spreadsheets and data models.
  • Collected data using various research methods to broaden results and optimize marketing strategies.
  • Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
  • Identified appropriate marketing channels and target customers for campaigns.

Customer Service Representative Agent

Mohawk Industries Inc
Calhoun, GA
03.2020 - 12.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Recommended products to customers, thoroughly explaining details.
  • Answered constant flow of customer calls with minimal wait times.

Sales Associate

Cracker Barrel
Dalton, GA
10.2019 - 03.2020
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared large cash deposits with zero discrepancies.

Sales Associate

Office Depot
Marietta, GA
05.2019 - 10.2019
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared large cash deposits with zero discrepancies.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.

Sales Associate

Ace Hardware
Dalton, GA
08.2018 - 11.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Tracked stock using company inventory management software.

Sales Associate

Kohls Department Store
Roswell, GA
10.2017 - 05.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared large cash deposits with zero discrepancies.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Education

BBA - Marketing

Georgia Southwestern State University
Americus, GA
08.2021 - Current

BBA - Marketing

Kennesaw State University
Kennesaw, GA
01.2021 - 07.2022

BBA - Marketing

Dalton State College
Dalton, GA
05.2018 - 07.2022

Skills

Excel

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Work Availability

monday
tuesday
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friday
saturday
sunday
morning
afternoon
evening
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Affiliations

Alpha Sigma Tau Sorority

Quote

You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett

Timeline

BBA - Marketing

Georgia Southwestern State University
08.2021 - Current

BBA - Marketing

Kennesaw State University
01.2021 - 07.2022

Marketing Student Assistant

Kennesaw State University
01.2021 - 08.2021

Customer Service Representative Agent

Mohawk Industries Inc
03.2020 - 12.2020

Sales Associate

Cracker Barrel
10.2019 - 03.2020

Sales Associate

Office Depot
05.2019 - 10.2019

Sales Associate

Ace Hardware
08.2018 - 11.2018

BBA - Marketing

Dalton State College
05.2018 - 07.2022

Sales Associate

Kohls Department Store
10.2017 - 05.2018

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Katherine Dennard