Katherine DePietro

Orthopedics Rhode Island

Warwick, RI

04.2001 - Current

Managed insurance claims submissions and follow-ups for timely payments.
Processed patient billing inquiries and resolved discrepancies efficiently.
Reviewed and updated patient accounts to ensure accurate billing information.
Collaborated with medical staff to clarify services rendered and coding details.
Maintained electronic billing systems for streamlined record-keeping and reporting.
Assisted patients in understanding their bills and payment options clearly.
Trained new team members on billing procedures and software usage effectively.
Worked with team members to identify and develop process improvements.
Investigated incorrect billings and processed refunds as necessary.
Resolved discrepancies between customers' remittances and invoices received.
Provided support to other departments within the organization as needed.
Reviewed medical records to ensure accuracy of billing information and patient data.
Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
Submitted claims to insurance companies.
Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
Assessed billing statements for correct diagnostic codes and identified problems with coding.
Trained new team members on company policies and accounting systems to keep team operations productive and efficient.