Katherine Dettlaff

• Provided direct support to leadership, managing schedules, prioritizing meetings,correspondence and confidential information.
• Coordinated meetings, documentation and daily operations in fast paced environments.
• Anticipated executive needs and handled tasks independently with minimal oversite.
• Maintained professionalism and discretion while handling sensitive matters.
• Managed travel arrangements for executives, ensuring cost effective solutions and smooth itineraries.
• Implemented office procedures, resulting in increased workflow efficiency and reduced operational delays.
• Completed bi-weekly payroll for [7] employees.

• Conducted market analysis to identify emerging trends and opportunities in the real estate sector,
• Developed comprehensive property reports for clients ensuring clarity and accuracy of information.
• Managed end-to-end real estate transactions, ensuring all contract deadlines, contingencies and compliance requirements were met accurately and on time.
• Tracked transaction timelines, followed up on outstanding items and proactively resolved issues before they impacted closing dates.
• Developed and maintained relationships with clients through cold calling and networking.

• Represented clients in commercial and land real estate transactions, including acquisitions, sales and leasing.
• Identified and analyzed investment opportunities through market research, financial analysis, and property due diligence.
• Coordinated all aspects of commercial transactions from contract to close, ensuring deadlines, compliance and documentation accuracy.
• Prepared, reviewed, and managed purchase agreements, leases, amendments, disclosures, and closing documents.
• Acted as the central point of contact between buyers, sellers, brokers, attorneys, lenders, title and escrow companies.
• Tracked critical dates, contingencies, and deliverables to prevent delays and ensure smooth closings
• Maintained organized transaction files and updated CRM systems to support reporting and pipeline management.

• Served as the first point of contact for clients, agents, and vendors.
• Managed multi line phone system with approximately 30 incoming calls a day, appointments, document intake, and office coordination.
• Created a welcoming professional experience while handling a high call volume.
• Maintained office supplies inventory, streamlining procurement processes for operational efficiency.
• Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients and updated client records.
• Organized company events, strengthening relationships within the team and client base.

Managed fifty plus transactions simultaneously from contract to close, ensuring accuracy, compliance and on-time deadlines.

Prepared, reviewed and aduited contracts, dissclosures, amendments and closing documents with exceptional attention to detail.

• Served as the primary point of contact between agents, clients, lenders, escrow officers and inspectors.
• Maintained complete, compliant transaction files in MLS and CRM systems.
• Tracked critical dates and proactivity resolved issues before they impacted closings.
• Supported brokers and executives with calendar management, email correspondence, reporting, and operational tasks.
• Processed invoices, commission disbursements, and closing documentation.
• Created and improved systems to streamline workflows, reduce errors and increase efficiency.
• Delivered high-level customer service, ensuring clients felt informed, supported, and confident throughout.