Katherine Doe

• Managed the receipt, inspection, and distribution of materials, ensuring accuracy and quality.
• Prepared and processed outgoing shipments, including packaging, labeling, and loading.
• Operated forklifts and other material handling equipment safely, including hazardous materials transport (HAZ endorsement).
• Maintained accurate shipment and inventory records using systems like LINCS, USPS, FedEx, and UPS.
• Cross-trained in receiving, shipping, and Site 300 operations.

• Sorted, delivered, and processed mail and packages across various locations, ensuring timely and accurate distribution.
• Operated mailroom equipment, including Pitney machines and portable scanners, to track deliveries and maintain records.
• Resolved address and delivery issues using tools like "People Lookup" while providing excellent customer service.

• Qualified CDL/CMV driver for LLNL, with experience in safe and efficient material transport.
• Supported Site 300 transportation needs and ensured compliance with all safety protocols.

• PATS Certified and trained in property tagging, shop stock management, and TRR (in progress).
• Completed training in Excel, ladder safety, DISC, APAC seminars, and Crucial Conversations.

• Conducted thorough pre- and post-trip inspections to ensure vehicle safety and compliance with DOT regulations.
• Safely operated trucks by adhering to road rules, maintaining vehicle control, and planning efficient routes based on weather and traffic conditions.
• Loaded, balanced, and secured cargo using ropes, blocks, pallet jacks, and forklifts to ensure safe transport.
• Delivered customer orders on time to homes and businesses, fostering positive relationships through active listening and issue resolution.
• Logged driving hours, fuel usage, and delivery details to maintain accurate records and comply with regulatory requirements.
• Collaborated effectively with dispatchers to communicate route adjustments and ensure on-time deliveries.
• Utilized maps and GPS systems to determine optimal routes, reducing downtime and maximizing efficiency.
• Maintained a clean driving record by consistently following safety procedures and traffic regulations.
• Processed delivery paperwork, including obtaining necessary signatures and ensuring accurate documentation.

Directed daily operations and implemented strategic plans to achieve profitability goals. Managed inventory, budgets, payroll, and financial activities while ensuring quality assurance, and positive customer experiences. Developed client relationships, resolved concerns, and optimized sales strategies. Monitored and replenished inventory to maintain efficiency.