Katherine Durden
Dallas,GA
Summary
Hardworking employee with excellent customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience while driving sales.
Overview
2
2
years of professional experience
Work History
Third Key Holder
Claire's Boutique
Marietta, GA
09.2024 - Current
- Inspected incoming shipments for damages or missing items before accepting them into the store.
- Verified that all merchandise was properly tagged, priced, and displayed on shelves or racks.
- Ensured all safety and security protocols were followed in the store.
- Performed daily opening and closing procedures of the store.
- Developed strategies to increase sales volume and profitability of the store.
- Monitored cash register transactions to ensure accuracy of payments received from customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Team Member
Arby's
Dallas, GA
08.2023 - 07.2024
- Maintained a clean and organized work area throughout shift.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Provided quality customer service by adhering to company policies and procedures.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Followed all health department guidelines for safe food handling practices.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Handled escalated customer service matters professionally.
Education
High School Diploma -
East Paulding High School
Dallas, GA05-2025
Skills
- Problem solving
- Effective communication
- Customer service
- Cash handling
- Front end operations
- Store recovery processes
Affiliations
- Pierr
Timeline
Third Key Holder
Claire's Boutique
09.2024 - Current
Team Member
Arby's
08.2023 - 07.2024
High School Diploma -
East Paulding High School
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