Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Escobar

Orlando,FL

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

4
4
years of professional experience

Work History

Professional Truck Driver

Werner Enterprises
06.2022 - 02.2023
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Operated with safety and skill to avoid accidents and delays.
  • Verified contents of inventory loads against Bills of Lading.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Receptionist/Office Assistant

Creative Roofing
02.2021 - 03.2022
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt, and arranging for pickup or transmittal.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Resolved customer problems and complaints.

Front Desk Receptionist

Stomatcare
03.2019 - 04.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.

Education

High School Diploma -

Sheeler High School
Apopka, FL
05.2019

Skills

  • Meeting Arrangements
  • Continuous Improvement Process
  • Standard Operating Procedure
  • Verbal and Written Communication
  • Sensitive Information Handling
  • Customer Assistance

Timeline

Professional Truck Driver

Werner Enterprises
06.2022 - 02.2023

Receptionist/Office Assistant

Creative Roofing
02.2021 - 03.2022

Front Desk Receptionist

Stomatcare
03.2019 - 04.2020

High School Diploma -

Sheeler High School

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Katherine Escobar