Katherine Esmati
OP MARKETING LLC
SCHENECTADY
7
years of professional experience
I am a dynamic marketing agent with expertise in product marketing. I am skilled in developing impactful campaigns that enhance brand visibility and customer engagement.
I have high creativity and perceptiveness, excellent at building rapport, very personable and disarming and make clients feel at ease.
Work History
Marketing Agent
5 Years 9 Months- Developed and executed targeted marketing campaigns to enhance brand visibility and customer engagement.
- Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
- Optimized website performance to improve user experience and increase conversion rates.
- Boosted sales through the development of compelling promotional materials and targeted advertising strategies.(social media).
- Increased brand visibility by implementing strategic marketing campaigns and engaging social media content.
Guest Advocate
1 Year 2 Months- Delivered top quality customer service, addressed inquiries and resolved issues promptly.
- Assisted in maintaining a clean and organized sales floor, enhancing customer experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
- Collaborated with team members to execute promotional displays and maintain merchandising standards.
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Responded proactively and positively to rapid change.
Education
High School Diploma
Skills
Product marketing
Multitasking wiz :D
Influencer marketing
Teamwork
Team collaboration
Problem solving
Time management
Attention to detail
Excellent communication
Critical thinking
Creative thinking
Timeline
Marketing Agent
OP MARKETING LLC
08.2018 - 05.2024Read More
Guest Advocate
Target
12.2016 - 02.2018Read More
Francis Lewis
High School Diploma
Read More