Empathic Family Service Worker devoted to helping children and families overcome challenging situations by coordinating effective community and program support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
MSW Clinical Intern
Norfolk Public Schools
Norfolk, VA
09.2023 - Current
Administered assessments such as diagnostic interviews or psychological tests.
Created presentations on mental health topics for public speaking engagements.
Provided culturally competent care that is sensitive to diverse populations.
Educated clients about available resources in their communities.
Coordinated referrals for additional resources or services when needed.
Attended meetings, training, conferences, and seminars to advance professional knowledge.
Offered community resources and referrals to support client basic needs.
Organized and secured case records and reports to maintain confidentiality of client treatment
Collaborated with social workers to perform home assessments and unscheduled wellness visits.
Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
Composed or prepared correspondence, case notes and narratives with computer-based applications.
Performed psychosocial assessments and documented casework.
Independent Contractor
A Place for Rover
Chesapeake, VA
03.2018 - Current
Maintained relationships with existing customers while seeking new ones.
Built successful partnerships with other businesses in related industries.
Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
Managed quality control and maintained high level of customer satisfaction.
Family Services Specialist
Chesapeake Department of Human Services
Chesapeake, VA
12.2015 - 03.2018
Managed caseloads by maintaining ICPC, foster care, and adoption files, timely telephone and electronic communication, referrals for community-based resources and private services.
Professionally drafted service plans, ICPC home studies, and corresponding legal documents in adherence with all local, state, and federally mandated requirements, within the prescribed timeframes.
Engaged in scheduled and emergency, on-call, home visits to assess the safety and well-being of the child with guidance and support. Ongoing, comprehensive case management services.
Attended trainings on best practices in social work ethics or trauma-informed care.
Participated in multidisciplinary team meetings to discuss case planning strategies and coordinate services between multiple providers.
Education
Master of Science - Social Work
Virginia Commonwealth University
Richmond, VA
08-2025
Bachelor of Science - Human Services Counseling
Old Dominion University
Norfolk, VA
05-2006
Associate of Science - Social Science
Tidewater Community College
Norfolk
05-2004
Skills
Problem-Solving Aptitude
Case Documentation
Effective Communication
Time Management
Relationship Building
Professional Demeanor
Written Communication
Teamwork and Collaboration
Affiliations
Volunteer- Head Youth Soccer Coach
Volunteer- Chesapeake Meals on Wheels
Certification
Licensed by the Virginia Department of Health Professions as a Trainee for Qualified Mental Health Professional (expires 03/31/2027)
Long-Term Substitute Teacher at Suburban Park Elementary, Norfolk Public SchoolsLong-Term Substitute Teacher at Suburban Park Elementary, Norfolk Public Schools