Katherine Farnsworth
Troy,Missouri
Summary
My main objective is to find a job, workplace, and position that will challenge me in all aspects of my abilities. One that will offer variety and change while teaching me new skills and allowing me to put my present skills to use. I want the opportunity to work for a company that I can continue to grow with for years to come.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Preschool Director
St. Stephen Christian Preschool
04.2006 - 04.2023
- Planned large-scale preschool events.
- Oversaw day-to-day activities of preschool.
- Reported health concerns and posted health warnings in case of illness.
- Improved on school curriculum and policies by conducting research on developments in early childhood education and integrating findings during planning.
- Coordinated facility operations by establishing logical policies and communicating to staff, teachers and parents.
- Conducted rigorous interview and hiring process to deliver qualified teaching staff for parents and students.
- Increased new enrollment and return enrollment.
- Developed preschool curriculums in accordance with regional laws.
- Wrote newsletters and email to communicate monthly activity schedules to parents.
- Led team-building exercises for staff to improve communication and teamwork.
- Handled admission and placement of new students.
- Communicated with parents and fostered strong professional relationships.
- Monitored compliance with state, federal and company regulations, standards and requirements.
- Inspected facility and activities to monitor safety, sanitation and procedures.
- Hired, mentored and monitored qualified childcare staff.
- Created and updated records to document employee and participant information.
Teller
Vantage Credit Union
02.2004 - 03.2006
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Welcomed customers and offered pleasant service during entire transaction.
- Reconciled cash and checks against computer records at end of shift.
- Responded and assisted customers with account inquiries and updates.
- Entered transactions into computer and issued customer receipts.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Took on additional shifts during busy periods to minimize staffing shortages.
- Maintained confidentiality of bank records and client information.
- Built and maintained client relationships through quality, personalized interactions.
- Delivered exceptional service to customers in person or over telephone.
Directory Assistance Operator
Verizon
05.2001 - 09.2002
- Assisted callers with finding specific locations using geographical services.
- Helped callers make local and long distance calls.
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Listened to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Handled typing and data entry duties to correct and update electronic telephone directories.
Education
Some College (No Degree) - Business Management
St. Charles County Community College
St. PetersSkills
- Staff Supervision
- MO Regulatory Requirements
- Curriculum Development
- Office Administration
- Childhood Education
- Reliable & Trustworthy
- Good Work Ethic
- Organizational Skills
- People Skills
- Relationship Building
- Problem Resolution
- Friendly, Positive Attitude
- Supervision & Leadership
- Team Building
- First Aid/CPR
- Active Listening
- Team Management
Certification
- CPR/First Aid
- Safe Sleep
- Early childhood social emotional health
- Poison prevention awareness
- Supervision in childcare
- Licensing rules and best practice
- ARCHs training
- Safe sanctuary
Timeline
Preschool Director
St. Stephen Christian Preschool
04.2006 - 04.2023
Teller
Vantage Credit Union
02.2004 - 03.2006
Directory Assistance Operator
Verizon
05.2001 - 09.2002
Some College (No Degree) - Business Management
St. Charles County Community College
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