Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katherine Fernandez

Miramar,FL

Summary

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with a good understanding of business principles, project management, and team leadership. Collaborative with a relentless work ethic.

Life is about passion- and passion breeds excellence.

Overview

14
14
years of professional experience

Work History

Director of Strategic Programs

Check Point Software Technologies Ltd.
03.2022 - Current
  • Responsible for driving business in relation to federal funding and E-rate, Grants, and contracts
  • Oversees $10-15M funding opportunities in regions
  • Coordinate customer calls to leverage products and engage with collab teams to present content
  • Coordinate Public Sector training for top partners and customers to help build customer portfolios and net new business
  • Collaboration with marketing teams on executing collateral to Public Sector internal teams and customers.
  • Work in conjunction with the legal team to onboard all state-wide software contracts. Ie: NASPO, GSA, Texas DIR etc.
  • Meet weekly with each region to review pipeline, current opportunities in the best case and commit.
  • Develop strategic plans for managers to ensure each of their account managers is meeting their region's sales goals.
  • Track the usage of different sales tools: Navigator and Gov Spend to help drive pipeline into each region.
  • Monitored performance metrics and prepared reports and forecasts in Clari and Sales Force.
  • Monitored sales performance metrics to achieve strategic account objectives.
  • Suggested solutions and innovative ideas to meet client needs.
  • Trained, mentored and motivated staff to instill desire for superior performance.
  • Increased profitability and lifetime customer value by coordinating go-to-market strategy, implementation and post-sales service experience.
  • Built and expanded relationships by delivering customer insights to drive sales, repeat business opportunities and increase market share.

Public Sector Program Manager

CISCO SYSTEMS,INC
04.2021 - 03.2022
  • Identified program obstacles and communicated possible impacts to team.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Interacted with customers and clients to identify business needs and requirements.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Worked to develop business strategies with E-rate and Grants to help bridge the cap with all public funding.

Senior E-rate Program Specialist

SHI International Corp.
09.2020 - 04.2021
  • Oversees $1.4M E-rate relationship for SHI's Public Sector business unit, coordinating operational E-rate flow with a six-member E-rate business development team and conducting daily partner/customer calls about the program
  • Conducts monthly funding trainings for new hire classes to educate incoming sales representatives on the importance of E-rate and grants in the public sector
  • Manages SHI's $4.6M grants program in coordination with the Grants Office, providing customers with personalized grants guidance, obtaining customized funding reports, and scheduling consultative calls to help clients develop project ideas, get technology-rich projects funded, and expand initiatives already in the works
  • Coordinates educational webinars for account executives in conjunction with the Grants Office for 300+ attendees
  • Assembles content for customer-facing public sector solutions newsletter and funding-centric email blasts in partnership with Marketing &
  • Communications department and internal subject matter experts
  • Organizes operational onboarding/offboarding updates for Public Sector business unit's new hires, transitions, and attrition.

E-rate Program Specialist

SHI International Corp.
01.2017 - 09.2020
  • Hired as the first E-rate SME at, and grew team to two E-rate Program Specialists (dedicated to E-rate operations) and six E-rate BDMs (dedicated to E-rate proposals)
  • Planned/coordinated the development, implementation, and execution of programs and initiatives designed to achieve overall goals and objectives of business unit leadership for K-12 districts and public libraries
  • Created, produced, and delivered a range of promotional, educational, and informational presentations and resource materials related to program activities and initiatives
  • Assisted account executives with available grants and funding for their customers
  • Provided daily sales leads to account executives for E-rate and grants opportunities, and managed data for leads and marketing campaigns in CRM
  • Oversaw onboarding, training, and development for new members of the marketing team.


Inside Account Executive

SHI International Corp.
08.2015 - 01.2017
  • Grew customer base by promoting E-rate program,working with existing contracts, following upon leads, providing consultation to new and existing clients regarding IT solutions needs, generating quotes, and processing orders
  • Gained industry knowledge through a series of sales and technology trainings
  • Consistently achieved or exceeded sales expectations.

Regional Store Manager

Club Monaco
04.2009 - 08.2015
  • Managed staff scheduling, availability, and employee files through Workforce Management software (WFM) within allotted payroll guidelines for 16-25 FT and PT employees, and handled recruiting, training, and corporate visits
  • Contributed a minimum of $3K/week in personal sales volume and consistently maintained an SPH of $100.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

Master of Science - Legal Studies

Berkeley College
Paramus, NJ
05.2022

Bachelor of Science - Legal Studies

Berkeley College
Paramus, NJ
05.2011

Skills

  • Communication
  • Customer Service
  • Project Management
  • Public Speaking
  • Customer Satisfaction
  • Strategic Account Management
  • Revenue Growth
  • Pipeline Planning
  • Account and Territory Management
  • Workflow Assessments
  • Development Activities
  • Key Performance Indicator Tracking
  • Profit Target Achievement
  • Pipeline Growth
  • Highly Organized
  • Risk Mitigation Strategies

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Director of Strategic Programs

Check Point Software Technologies Ltd.
03.2022 - Current

Public Sector Program Manager

CISCO SYSTEMS,INC
04.2021 - 03.2022

Senior E-rate Program Specialist

SHI International Corp.
09.2020 - 04.2021

E-rate Program Specialist

SHI International Corp.
01.2017 - 09.2020

Inside Account Executive

SHI International Corp.
08.2015 - 01.2017

Regional Store Manager

Club Monaco
04.2009 - 08.2015

Master of Science - Legal Studies

Berkeley College

Bachelor of Science - Legal Studies

Berkeley College
Katherine Fernandez