Katherine Ferraro
Pierre,SD
Summary
Proven LSW at Avera@Home, adept in crisis intervention and fostering client progress through effective problem-solving and exceptional communication skills. Demonstrated ability to adapt and thrive in dynamic environments, enhancing team collaboration and client satisfaction. Committed to professional development and employing both empathy and strategic assessment tools to achieve significant patient advancements.
Overview
16
16
years of professional experience
Work History
LSW
Avera@Home
2017.08 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Mental Health Counselor
CACS
2008.06 - 2018.08
- Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
- Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in the field of mental health counseling.
- Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
- Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
- Developed individualized goal-setting tools to empower patients in taking ownership of their progress towards improved mental health.
- Implemented self-care practices for personal wellbeing and modeled healthy coping strategies for clients to emulate in their own lives.
- Evaluated client progress using standardized assessment tools, continuously refining treatment plans to address changing needs.
Education
Bachelor of Science - Social Work
USD
Vermillion, SD05.2004
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
Timeline
LSW
Avera@Home
2017.08 - Current
Mental Health Counselor
CACS
2008.06 - 2018.08
Bachelor of Science - Social Work
USD
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