Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
Work History
Executive Assistant
Naval Station Great Lakes Recruit Training Command
01.2023 - 01.2024
Supported the Military Training Directorate of the US Naval Services' Recruit Training Command by providing executive administrative office services to the Fleet's Commanding Officer, 4 Department Heads, and 27 Leading Chief Petty Officers.
Managed the daily muster (attendance) of the 1,200 military personnel and staff in the Military Training Directorate work-center.
Served as first point-of-contact for the Directorate, ensuring prompt review of all incoming correspondences
Filed the routing-process of military personnel's forms and special requests using an Automated Share Point Tracker to ensure prompt review up the Chain-Of-Command for approval.
Processed 1,500 Honor Ribbon Recruit recipient awards, routed 3,600 US Navy service personnel requests, and edited 2,000 Naval service member evaluations.
Enhanced internal communication by maintaining an up-to-date database of The Fleet's contact information and departmental assignments.
Improved time management in the Directorate through effective prioritization and organization of operations, tasks, and projects.
Maintained confidentiality while filing documents with Controlled Unclassified Information.
Credentialing Specialist & Personal Assistant
USA Clinics
09.2020 - 12.2022
Credentialed for a national multi-specialty group called USA Clinics and ensured 130+ providers across 30+ states became in-network and maintained an in-network status with at least 80% of state-specific insurances.
Collaborated with healthcare providers to gather necessary information to complete credentialing tasks.
Submitted provider's initial enrollment and revalidation applications with Medicaid, Medicare, and commercial insurances.
Arranged provider's hospital privileges, covering agreements, and medical insurance coverage.
Created and maintained up-to-date provider Council of Affordable Quality Healthcare (CAQH) profiles.
Conducted audits of provider files, ensuring all necessary documents, licenses, certifications, and continuing education credits were up-to-date and compliant with regulatory requirements.
Demonstrated excellent problem-solving skills when confronted with complex issues or discrepancies during the credentialing process.
Negotiated with insurance companies to expedite credentialing approval, enhancing provider network expansion.
Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously.
Improved document management, established systematic filing system that accelerated information retrieval.
Mentored new hires, resulting in stronger staff development and increased productivity.
Maintained strict confidentiality regarding sensitive provider information while adhering to HIPAA regulations throughout the credentialing process.
Medicaid Enrollment Specialist
Automated Health Systems
01.2018 - 06.2020
Responsible for reviewing and processing all Maryland Medicaid applications through ePREP (electronic Provider Revalidation and Enrollment Portal).
Partnered with Maryland’s Department of Health to refer applications to required departments for further review.
Reduced application errors by conducting thorough reviews and verification of applicant information.
Provided keen attention-to-detail when entering applicant’s information into the Maryland Medicaid Information System (MMIS).
Generated applicants deficiency letters, denial letters, and letters of acceptance including their Medicaid ID #, effective dates, and lab codes.
Maintained strict confidentiality regarding sensitive provider information while adhering to HIPAA regulations throughout the credentialing process.
Education
Bachelors of Science in Public Health - Allied Health
Kent State University
Kent, Ohio
06.2020
State & National Real Estate Courses (75 Credits) - Completed 75 Credit-Courses in PA Real Estate
Kaplan Real Estate Education - Keller Williams
Pittsburgh, PA
09.2024
Skills
Efficient Typist: 64 Words Per Minute
Expert in Microsoft Office Applications; SharePoint; Adobe; DocuSign; Council for Affordable Quality Healthcare (CAQH); NPPES-NPI Registry
Multitasking and Organization
Document Review & Document Routing
Keen Attention-to-Detail
Office Supply Management
Teamwork and Collaboration
Operations Support
Problem-Resolution
Excellent Communication
References
Department Head: CWO4 Rickey Brown, (251) 768-2895, USN Recruit Training Command, 3355 Illinois Street, Great Lakes, IL, 60088
Manager: Fred Bruno, (773) 642-7652, USA Clinics Group, 304 Wainwright Drive, Ste 102, Northbrook, IL, 60062
Manager: Michelle Cunningham, Robert Graham, (412) 367-3030, Automated Health Systems, 9370 McKnight Road, Ste 300B, Pittsburgh, PA, 15237
Languages
English
Native or Bilingual
French
Professional Working
Spanish
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Executive Assistant
Naval Station Great Lakes Recruit Training Command
01.2023 - 01.2024
Credentialing Specialist & Personal Assistant
USA Clinics
09.2020 - 12.2022
Medicaid Enrollment Specialist
Automated Health Systems
01.2018 - 06.2020
Bachelors of Science in Public Health - Allied Health
Kent State University
State & National Real Estate Courses (75 Credits) - Completed 75 Credit-Courses in PA Real Estate
Kaplan Real Estate Education - Keller Williams
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