Katherine Fiore
Bridgeport,CT
Summary
Empathetic part-time Life Coach known for teaching exceptional communication skills and focused strategies for personal growth. With an extensive background in hospitality-based professions, I specialize in active listening, goal-setting strategies, and motivational techniques. I excel guiding clients to their strongest awareness of self to deepen their overall development and achieve professional and personal objectives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director of Member Experience
Autostrada Westport
Westport , CT
01.2023 - Current
- Facilitate smooth internal and external communication, acting as the first point of contact for all members, ownership, and external inquiries.
- Manage all aspects of day-to-day operations, including, but not limited to: building maintenance, internal and external event planning, marketing, and execution.
- Developed and maintained strong relationships with club members in order to manage and resolve grievances, input, and feedback on a day-to-day basis.
- Fostered a positive environment, encouraging respectful discourse, engagement, and privacy.
- Developed relationships with vendors in order to secure discounts or special offers when possible.
- Led site walk-through and meetings prior with staff to discuss checklists and delegate assignments.
Sales Consultant
Eder Bros Fine Wine and Spirits
West Haven, CT
02.2023 - 02.2023
- Listened to customer needs to identify and recommend best products and services.
- Created customized presentations for potential customers based on their requirements.
- Advised customers on best practices when using company products or services.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
Marketing Consultant
Company Undisclosed
06.2020 - 02.2023
- Design, develop and deliver promotional merchandising programs including apparel (jackets, t-shirts, caps, etc.), atomizers, and other branded merchandise
- Collaborating with marketing, sales and executive management to execute timely and on-budget programs
- Negotiate vendor contracts, most recently including a 15% reduction in media costs
- Additional responsibilities include liaison between CEO, clients and vendors, and identifying and tracking relevant media metrics and marketing trends
Head of Mixology
Teroforma Design
09.2018 - 03.2020
- Company Overview: https://www.teroforma.com/
- Designed exclusive recipes for Teroforma's products
- Created marketing & promotional material for marketing campaigns and influencer collaborations both on and offline
- Represented company during strategic and financial partner meeting, trade events and charity galas
- Https://www.teroforma.com/
Beverage Director
Match Restaurant
04.2014 - 09.2018
- Company Overview: http://matchsono.com/our-story/
- Created all craft cocktails, promotional literature and retail pricing
- Negotiated inventory acquisition, nurtured industry and vendor relationships to launch new products, marketing campaigns and promotional events
- Increased bar revenues and higher ticket averages by lowering product costs and training staff on upselling techniques
- Http://matchsono.com/our-story/
General Manager
04.2009 - 07.2014
- General Manager in charge of overall excellence of a small french bistro
- Responsible for scheduling all FOH staff
- Responsible for managing all FOH staff
- Liaison between upper management and clients for events
- Opening & closing duties
Beverage Director
Elm Restaurant
06.2012 - 04.2014
- Company Overview: https://www.elmrestaurant.com/
- Introduced a new clientele to the world of original, craft cocktails and mixology
- Responsible for ordering and maintaining inventory; able to expand inventory in order to foster curiosity in patrons
- Worked with restaurant owners, chef, and general manager to maintain overall excellence at the bar and on the floor
- Responsible for creating all cocktails - specifically cocktails reflective of seasons and Chef Brian Lewis’ dishes
- Met with reps to explore new product and buying options
- Https://www.elmrestaurant.com/
Education
BA - Fine Arts with concentration in painting
University of Connecticut
Storrs, CT01.2008
HS Diploma -
Darien High School
Darien, CT01.2003
Skills
- Active listening, strong ability to truly hear and understand clients' needs and challenges
- Very strong networking skills, and communication skills
- Project management
- Design and execute themes for trade presentations
- Motivational leadership skills
- Able to remain calm and supportive, even when clients face setbacks or experience frustration
- Problem solving, outside-the-box thinking, to support unique challenges
- Very strong and effective communication, both verbal and nonverbal
- Professional demeanor, presentation, and boundaries with regard to client relationship management
- Thrive in a team environment with a collaborative approach to care
Certification
- Certified Life Coach
Timeline
Sales Consultant
Eder Bros Fine Wine and Spirits
02.2023 - 02.2023
Director of Member Experience
Autostrada Westport
01.2023 - Current
Marketing Consultant
Company Undisclosed
06.2020 - 02.2023
Head of Mixology
Teroforma Design
09.2018 - 03.2020
Beverage Director
Match Restaurant
04.2014 - 09.2018
Beverage Director
Elm Restaurant
06.2012 - 04.2014
General Manager
04.2009 - 07.2014
BA - Fine Arts with concentration in painting
University of Connecticut
HS Diploma -
Darien High School
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