Katherine Foltz

Lansing

Summary

Dynamic healthcare professional with expertise in leading performance improvement initiatives. Known for strong problem-solving and communication skills, successfully aligning organizational objectives with patient care needs to drive efficiency and enhance service delivery.

Overview

years of professional experience

Work History

Performance Lead /Certified Clinical Medical Assistant

Alliance Health Professionals

Chesterfield, MI

05.2022 - Current

Led performance improvement initiatives to optimize patient care processes and enhance service delivery.
Analyzed performance metrics to identify trends, driving strategic decisions for process enhancements.
Collaborated with cross-functional teams to align performance goals with organizational objectives and patient needs.
Implemented quality assurance measures to ensure compliance with health regulations and industry standards.
Streamlined processes for improved efficiency, resulting in higher productivity and reduced operating costs.

Certified Clinical Medical Assistant

Wilmington Health

Wilmington, NC

02.2018 - 05.2022

Assisted in patient examinations, documenting vital signs and medical histories for accurate records.
Administered medications and vaccines, ensuring compliance with safety protocols and state regulations.
Educated patients on treatment plans and preventive care, enhancing overall patient understanding and satisfaction.
Coordinated patient scheduling, optimizing workflow efficiency and reducing wait times for appointments.
Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.

Care Coordinator

Life Inc

Wilmington, NC

02.2016 - 01.2018

Collaborated with healthcare providers to ensure continuity of care across various services.
Used company software and databases to maintain records of services performed and patient conditions.
Built strong relationships with clients to deliver emotional support and companionship.
Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.

Education

Certified Clinical Medical Assistant - Medical Assistant

Miller-Motte Technical College

05-2016

High School Diploma -

Portland High School

Portland, MI

05-1994

Skills

Performance evaluation
Motivational techniques
Clinical workflow optimization
Problem-solving
Time management

Patient care
Multitasking Abilities
Attention to detail
Reliability
Excellent communication

Timeline