Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Office Manager
Foster Painting & More, LLC
01.2023 - 09.2023
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Managed office operations while scheduling appointments for department managers.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Coordinated special projects and managed schedules.
Coached new hires on company processes while managing employees to achieve maximum production.
Controlled finances to lower costs and keep business operating within budget.
Reported to senior management on organizational performance and progress toward goals.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Legal Assistant
Sloan Firm
03.2020 - 12.2022
Organized documents to manage paper and electronic filing systems of clients.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
Scheduled appointments, court appearances, and depositions for busy law firm.
Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
Communicated pertinent information to clients via phone, email, and mail.
Created spreadsheets to track client progress and document billable hours.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Paralegal
Monsour Law Firm
10.2016 - 11.2019
Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Edited and proofread legal documents to verify accuracy.
Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
Conducted detailed client intakes and entered information into company database.
Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Prepared legal briefs, motions, and pleadings.
Conferred with clients and other involved parties to gather and track case information.
Liaised with other paralegals and legal staff to complete common tasks on schedule.
Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw and print sources.
Communicated pertinent information to clients via phone, email, and mail.
Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Attended court hearings and depositions to take notes and document proceedings.
Collaborated with attorneys to develop strategies for each case.
Developed polished motions and briefs to support litigation processes and court proceedings.
Insurance Billing Specialist
Stebbins Five
08.2015 - 09.2016
Processed payment via telephone and in person with focus on accuracy and efficiency.
Responded to customer concerns and questions on daily basis.
Used data entry skills to accurately document and input statements.
Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Monitored outstanding invoices and performed collections duties.
Audited and corrected billing and posting documents for accuracy.
Bankruptcy Paralegal
Cook Law Firm
07.2013 - 06.2014
Wrote, edited and efficiently transmitted correspondence.
Met all filing deadlines by accurately maintaining hearing calendar for entire office.
Adhered to fair debt collection practices.
Analyzed account payment histories.
Contacted clients to schedule appointments and discuss progress of cases.
Interviewed clients to obtain information relevant to cases.
Collaborated with attorneys to develop strategies for each case.
Researched and analyzed legal issues and cases to provide accurate advice to clients.
Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
Reviewed Deed of Trust, Title Commitment and prior bankruptcies documents.
Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
Recruiter Specialist
Career Adventures
11.2012 - 04.2013
Hired employees and initiated new hire paperwork process.
Promptly corresponded with applicants and coordinated and conducted interviews.
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Assistant Credit Manager
McElroy Metal
08.2011 - 10.2012
Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
Monitored accounts for signs of fraud and non-payment issues.
Negotiated settlements and payment terms with customers and delivered customized payment plans.
Oversaw reporting, documentation and recordkeeping requirements for department.
Investigated and evaluated customers for creditworthiness and potential risk factors.
Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
Obtained and interpreted financial statements to assist in credit limit reviews.
Streamlined processes for early identification of potential credit system and monitoring problems.
Attended ongoing professional training to facilitate accurate and productive credit management.
Contacted clients about verifying account information and updated services, answered questions and resolved concerns to uphold exceptional customer service standards and promote brand loyalty.
Monitored client abilities and account information to determine appropriate credit approval decisions.