Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katherine Fountain

Rome,NY

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. A proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Site Director

YMCA
07.2024 - Current

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening
community through youth development, healthy living and social responsibility. Under the direction and
supervision of the School Age Child Care Director, and in harmony with the Christian nature and purposes, and
the established policies, goals and objectives of the YMCA of the Greater Tri-Valley, the School Age Site Director
works as a supportive leader among staff to provide effective programs and a warm, safe, loving and nurturing
environment in which the child can grow physically, emotionally and intellectually.


ESSENTIAL FUNCTIONS:
-Establish positive relationships with parents, children, school personnel and other staff members.
-Positive role model.
-Plan and implement quality program curriculum and lesson plans of the daily program, including
Character Development, Arts and Crafts, STEM, active games, and snack.
-Oversee supervision of children and staff. Maintain that children are never left alone. Make sure all
children are watched at all times according to NYS OCFS regulations.

-Perform monthly site inspections and ensure that state regulations are being met.
-Maintain housekeeping at each site.
-Oversee positive reinforcement and disciplinary needs of children.
-Maintain a physically and mentally safe environment for the children.
-Actively support and participate in YMCA functions as notified by the Multi-Site Director/Area
Coordinator/Regional Director including but not limited to Changing Lives Campaign Events.
-Attend all required staff meetings and give input on programming issues.

-Attend all required trainings.
-Oversee record-keeping including daily attendance, monthly supply requests, DSS paperwork, newsletter
information, lesson plans, breakfast and snack attendance.
-Perform at least three drills monthly.
-Follow and enforce Association and SACC policies.
-Maintain required amount of children as needed to maintain budget.
-Create publicity and promotions for the YMCA and site.
-Responsible to maintain all site and YMCA regulations.
-Attend YMCA programs for snow days and other school holidays/vacation days/days off as needed by the
YMCA.
-Substitute at other YMCA SACC sites as required by the Multi-Site Director.
-Perform annual reviews on Site Assistants.

-Actively pursue training and learning opportunities and certifications relating to the position. Maintain
current certifications required by the position.
-Is committed to maintaining a workplace free from all forms of harassment
-Adheres to policies related to boundaries with youth.
-Attends required abuse risk management training.
-Adheres to procedures related to managing high-risk activities and supervising youth.
-Reports suspicious or inappropriate behaviors and policy violations.
-Follows mandated abuse reporting requirements.
-Create an environment of interest, confidence, and support, within which the children can grow.


LEADERSHIP COMPETENCIES:
-Change Leadership: Facilitates, co-creates, and implements equitable change for the good of the
organization and/or community.
-Engaging Community: Builds bridges with others in the community to ensure the Y’s work is
community-focused and welcoming of all, providing community benefit.
-Volunteerism: Engages volunteers and promotes social responsibility at all levels of the organization.
-Collaboration: Creates sustainable relationships within the Y and with other organizations in service to
the community.
-Communication & Influence: Listens and expresses self effectively and in a way that engages,
inspires, and builds commitment to the Y’s cause.
-Inclusion: Values all people for their unique talents, and takes an active role in promoting practices that
support diversity, inclusion, and global work, as well as cultural competence.
-Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound
judgment.
-Fiscal Management: Manages the Y’s resources responsibly and sustains the Y’s nonprofit business
model.
-Functional Expertise: Executes superior technical skills for the role.
-Innovation: Creates and implements new and relevant approaches and activities that improve and
expand the Y’s work and impact in the community.
-Program/Project Management: Ensures program or project goals are met and intended impact
occurs.
-Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members,
program participants), both formally and informally, to achieve their highest potential.
-Emotional Maturity: Demonstrates ability to understand and manage emotions effectively in all
situations.

Site Coordinator

Connected Community Schools
08.2023 - Current

Site Coordinator is responsible for Universal, Targeted, and Individual support. Site Coordinator serves as a liaison between the district staff and project management, collaborates with the school district, and facilitate an assessment process that aligns with the district strategic plan and with local and regional community resources to reduce barriers to student well-being, achievement, and school connectedness. Site Coordinator organizes and facilitate district/school level LINK and agency meetings, and facilitate school and classroom programming and family engagement activities throughout the school district. This position also serves as the primary point of contact for the LINK operating system, responding to all incoming LINK referrals, completing individualized needs assessments, and making appropriate referrals to resources and community services.


Responsibilities include:

- Works with school district staff, including but not limited to district and building administration, guidance, and social

work staff, to learn district wide policies and procedures, as well as building specific policies and procedures.

- Attends school meetings as needed.

- Become familiar with existing school resources and programs.

- Attends and completes all trainings and certifications as required by the Connected Community Schools Program.

- Work with the team to conduct the district Needs Assessment and school climate survey.

- Responsible for Resource Mining in the districts local community; shadowing programs, outreach to organizations,

businesses, agencies in community in order to develop relationships and partnerships that can be accessed for the

Community School.

- Assist in development, monitoring and overall coordination of Youth and Family Resource HUB.

- Organization and maintaining inventory of the tangible resources within the hub (I.e. food, clothing, school

supplies, hygiene products etc.). This will include physical lifting of the tangible items within the resource

hub.

- Organization and/or facilitation of Instruction to the students and/or adults within the district (I.e. Adult

Learning Programs, Life Skills etc.).

-Attend appropriate CNY Food Bank Trainings

-Responsible to track the data collection and reporting, in collaboration with the Project Manager

and/ or the Operations Manager

- In coordination with the Project Manager and/or the Operations Manager, order items needed for the Food Pantry & Ensure all food bank guidelines are adhered to at all times at the food bank site location. o Outreach and engagement with the students, staff and or families that are accessing the hub.

· Attend Advisory Board Meetings and all other appropriate community-based meetings as assigned.

· Responsible for the development and coordination of the District/building LINK Team meetings.

· Implement and facilitate ongoing Site Committees to review and discuss all Activities; Utilize existing Community Schools outline structure of a Site Committee.

-Facilitate minimally 1 program each month; utilizing the data from the Needs Assessment to focus on the identified goals of the school district

- Facilitate minimally 2-3 classroom activities per month · Recording and submitting meeting minutes as directed.

-Perform LINK outreach and engagement for all referrals assigned, including but not limited to: Screening/assessment of needs for identified children and families.

- Completing applicable referrals based on need.

- Providing outreach and engagement to enroll referred individuals into the Health Home program or work collaboratively with the HHSC Care Management team to facilitate this process.

- Collaborating with providers, family, and school faculty to establish appropriate support networks as needed.

- Follow-up communication with school referent regarding outcome of referral and with student and family to ensure successful service connection.

- Collect, track, and maintain LINK data with the utilization of project-specific trackers, SchoolTool, and other applicable resources and produces appropriate weekly and monthly outcome data as directed by the Operations Manager.

- Traveling between connected district sites, administrative office and/or community locations as designated by the Connected Community Schools Management Team for in person meetings and/or trainings. · District/Community Wide Programming events (I.e. Family Engagement Night, Community Wide Food Drop etc.

-Establish a work environment that creates positive communication between supervisors and employees and assimilates new employees to the agency culture, values, and mission.

- Ensure compliance with all pertinent government and agency regulations and operating standards, including maintaining all required documentation and applicable databases.

- Assist with special projects as needed.

-Applies and actively shares knowledge, expertise and best practices with team

-Behavior supports the mission, core values and objectives of the organization.

-Displays flexibility and openness in daily work and encourages others to stay open to change and improvement.

-Accepts and readily adapts to changing priorities, new ideas, strategies, procedures and methods.

-Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations. -Accumulates all relevant information prior to making job-related decisions; presents well-considered alternatives when making recommendations.

- Makes decisions in a timely manner.

-Represents the organization and its network of providers by displaying a respectful and caring manner with clients and their families. · -Addresses all client concerns in a timely and efficient manner and reports any complaints to their immediate supervisor.

- Complies with quality assurance, OSHA, HIPAA, FERPA (Family Educational Rights and Privacy Act), infection control, safety and other policies set forth. WORK ENVIRONMENT / HAZARDS

- Ability to quickly address any emergent issues without losing focus on task at hand. ·

Child Victim Advocate

YWCA of the Mohawk Valley
09.2021 - Current
  • I assist and advocate for children and their families while navigating through the investigation and court proceedings
  • I work with a MDT consisting of Law Enforcement, CPS and the District Attorney Office
  • I refer clients to counseling and any other services they need
  • I am also trained to conduct Forensic Interviews
  • Supported victims, family members and witnesses through law enforcement, healthcare and social services
  • Attended interagency meetings and networked to create community partnerships
  • Constructed referral list of agencies and community resources for victims' to provide aftercare services
  • Developed safety plans to meet victims' assessment of need
  • Liaised with members of justice system on behalf of client
  • Collected statistical data and updated documentation to maintain client records
  • Accompanied clients to court to clarify processes and procedures
  • Collaborated with other professionals to plan and coordinate care for clients
  • Participated in interdisciplinary team meetings to coordinate care for clients
  • Monitored clients' progress to adjust treatment plans accordingly
  • Assisted clients in developing and setting realistic goals to promote positive change
  • Documented client progress and activities in accordance with agency policies and procedures
  • Assisted clients in identifying community resources and connecting with appropriate services
  • Participated in professional development and training opportunities to enhance clinical skills
  • Developed and maintained strong relationships with community resources for successful referrals
  • Utilized evidence-based practices to provide effective interventions for clients
  • Educated clients and families on mental health, wellness and recovery topics

Sexual Violence Case Manager

YWCA Mohawk Valley
10.2018 - 09.2021
  • I assist Victims and their Families with navigating through the State of New York Office of Victim Services application
  • I submit the application and all required documentation to NYS Office of Victim Services and communicate directly with NYS OVS on the victims' behalf
  • I also support the victim and family from start to finish with the investigation, interview, medical exam and court process
  • My case load, sadly, is primarily children of sexual abuse and/or assault
  • I am on an on-call schedule of 7 days on with 14 days off
  • I am responsible to transport victims and their families, if needed, to all interviews and court proceedings
  • I also assist victims and their families with writing victim impact statements
  • I work directly with a MDT consisting of the Chief of the Child Advocacy Center, Investigators and Detectives throughout Oneida County, Child Protective Services workers, Mental Health Counselors, the District Attorneys office and Assistant District Attorneys
  • I am trained in Forensic Rape Exam collection and documentation
  • I am trained to assist and use M-Vac DNA wet collection vacuum
  • I have completed the 2019 Crimes Against Children Seminar and The National Institute of Crime Prevention
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems
  • Liaised with social worker to expedite financial assistance not covered by insurance
  • Developed and implemented comprehensive case management plans to address client needs and goals
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources
  • Provided education on health and nutrition for patients to maintain healthy habits and wellbeing
  • Collaborated with an interdisciplinary team to determine timely delivery of services
  • Monitored clients' progress and tracked client services to provide crisis interventions
  • Utilized trauma-informed approach to promote healing and empowerment for clients
  • Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing
  • Implemented strategies to increase public awareness of social and community service programs
  • Participated in community events to promote services and engage with public
  • Provided leadership, guidance and support to staff members
  • Advocated for social and community service programs to increase awareness and funding
  • Assessed community needs and identified resources for social and community service programs
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks

Residential Counselor

Venture House
01.2014 - 09.2015
  • Assist residents with daily living skills
  • Help create care plans
  • Monitor for risks of harm to self or others
  • Be the best advocate I could for my residents
  • Documentation was a critical part of my job
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support
  • Supported residents in coping with emotions and fears through one-on-one sessions
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics
  • Communicated behavior choices to residents by outlining positive and negative consequences of choices
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success
  • Developed and maintained relationships with community resources to provide additional support services
  • Developed and implemented comprehensive individualized treatment plans for high-risk clients in residential setting
  • Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans
  • Educated clients on managing mental health disorders and identifying signs and symptoms of relapse
  • Coordinated with other professionals to develop interdisciplinary treatment plans
  • Monitored and documented client progress toward meeting goals and objectives
  • Collaborated with case managers to maintain continuity of care and to provide referrals to treatment programs
  • Solved grievances and complaints by collaborating with residents
  • Enforced policies and safety standards through building and room rounds
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents
  • Coordinated activities and events to create safe, positive and inclusive environment
  • Provided crisis management and intervention during emergency situations

Event Coordinator

Woodland Farm Brewery
09.2014 - 01.2015
  • Coordinate with other vendors
  • Attend planning board meetings
  • Create event disaster reaction plans
  • Book entertainment
  • Gather permits and licenses
  • I am also a beertender
  • Performed event coordination for larger parties and gatherings
  • Managed administrative logistics of events planning, event booking, and event promotions
  • Managed event logistics and operations
  • Coordinated schedules and timelines for events
  • Brainstormed and implemented creative event concepts and themes
  • Reviewed event bills to confirm accuracy and approve payment
  • Acquired contracts and agreements to finalize negotiations and obtain approval signatures
  • Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes
  • Hired, trained and supervised volunteers and support staff required for events
  • Developed post-event reports to determine effectiveness of each event
  • Attended conferences and events to stay up-to-date with industry trends and planning standards
  • Created and maintained event expenditures, budgets and timelines in job-related software
  • Evaluated and selected service providers and vendors according to customer requirements
  • Arranged availability of audio-visual equipment, transportation and displays for various types of events
  • Designed and implemented efforts to publicize events and promote sponsorships

Education

Associate - Human Services

Mohawk Valley Community College
Rome, NY
05.2014

Associate - Chemical Dependency Practitioner

Mohawk Valley Community College
Utica, NY
05.2014

Skills

  • Skilled in Client-Centered Case Management
  • Self-Motivated
  • Structured Planning Skills
  • Excellent Communication
  • Strategic Coordination
  • Critical Thinking
  • Data Entry
  • Clear Written Correspondence
  • Exceptional telephone etiquette
  • Collaborative Decision-Making

Certification


  • Certified Forensic Interviewer (CFI) - International Association of Interviewers.

Timeline

Site Director

YMCA
07.2024 - Current

Site Coordinator

Connected Community Schools
08.2023 - Current

Child Victim Advocate

YWCA of the Mohawk Valley
09.2021 - Current

Sexual Violence Case Manager

YWCA Mohawk Valley
10.2018 - 09.2021

Event Coordinator

Woodland Farm Brewery
09.2014 - 01.2015

Residential Counselor

Venture House
01.2014 - 09.2015

Associate - Chemical Dependency Practitioner

Mohawk Valley Community College

Associate - Human Services

Mohawk Valley Community College
Katherine Fountain