Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katherine Friedland

Palo Alto,CA

Summary

Responsible and hard-working student with hands-on experience in a variety of laboratory techniques. Currently studying Biological Sciences with an emphasis in human anatomy and physiology at Chapman University. Seeking to apply a variety of biology skills in a laboratory environment. Possesses proven communication skills and strong work ethic that will aid teammates in meeting the milestones.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

Walgreens
06.2022 - 08.2022
  • Effectively addressed customer inquiries and resolved issues.
  • Collaborated with team members to optimize workflow efficiency.
  • Implemented new organizational methods for handling daily tasks.
  • Participated in cross-functional teams to address complex customer concerns, resulting in prompt resolution of issues.

Data Entry Intern

ASAP Appraisals
06.2019 - 07.2019
  • Enhanced data accuracy by meticulously entering and cross-checking information from various sources.
  • Supported team members with timely and accurate data entry, enabling them to focus on higher-level tasks.
  • Reduced errors in reports by thoroughly reviewing entered data and making necessary corrections before submission.
  • Contributed to project success by meeting tight deadlines for data entry tasks without sacrificing quality.

Dog Adoptions Volunteer

Doggie Protective Services
01.2018 - 01.2020
  • Improved adoption rates by providing personalized attention and care to shelter dogs.
  • Provided valuable information to potential adopters about each dog's personality, needs, and background.
  • Cleaned and sanitized cages and living areas to promote health and wellbeing.

Education

Bachelor of Science - Biology

Chapman University
Orange, CA
05.2025

High School Diploma -

Henry M. Gunn High School
Palo Alto, CA
06.2021

Skills

  • Basic laboratory skills including: sterile technique, pipetting, buffer preparation, safety procedures, PPE and keeping organized work spaces
  • Molecular biology and biochemistry Skills: DNA gel electrophoresis, bacterial media preparation and culture, bacterial DNA transformation
  • Light microscopy: observation and identification of cell cycle stages and cellular organelles
  • Gram staining and identification of gram positive and negative bacteria
  • Data Analysis Software: Excel, R
  • Written lab reports and experience with keeping scientific notebooks

Languages

English
Native or Bilingual
Russian
Native or Bilingual

Timeline

Customer Service Associate

Walgreens
06.2022 - 08.2022

Data Entry Intern

ASAP Appraisals
06.2019 - 07.2019

Dog Adoptions Volunteer

Doggie Protective Services
01.2018 - 01.2020

Bachelor of Science - Biology

Chapman University

High School Diploma -

Henry M. Gunn High School
Katherine Friedland