Katherine From
Irvine,CA
Summary
Dynamic and adaptable professional with experience at Hidden Acres Events, excelling in enhancing customer satisfaction and team productivity. Skilled in scheduling, project assistance, and adept at managing high-volume environments. Proven track record in improving service quality and fostering collaborative workspaces. Currently expanding expertise through Google Cybersecurity Training and working towards a Bachelor's degree in Business Economics.
Overview
4
4
years of professional experience
Work History
Coordinator/Server
Hidden Acres Events
06.2022 - 10.2023
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Gathered and organized materials to support operations and improve customer experience.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing personal concerns professionally.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Swim Instructor
Woodbridge Village Association
06.2019 - 08.2019
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Developed and implemented lesson plans based on individual student needs.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique for each student while tracking progress.
- Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Education
Bachelor of Science - Business Economics
University of California Irvine
Irvine, CA06-2027
Associate of Arts - Economics
Irvine Valley College
Irvine, CA05-2024
High School Diploma -
Woodbridge High School
Irvine, CA06-2020
Skills
- Google Cybersecurity Training and Certification (In Progress)
- Adaptability when dealing with setbacks regarding customer satisfaction and managing time efficiently to support maximum productivity
- Project assistance for employees to improve overall working conditions and the working environment
- Communicating professionally when servicing customers and working with other employees
Timeline
Coordinator/Server
Hidden Acres Events
06.2022 - 10.2023
Swim Instructor
Woodbridge Village Association
06.2019 - 08.2019
Bachelor of Science - Business Economics
University of California Irvine
Associate of Arts - Economics
Irvine Valley College
High School Diploma -
Woodbridge High School
Similar Profiles
Gabrielle BosackerGabrielle Bosacker
Pet Resort Assistant at Hidden Acres Pet ResortPet Resort Assistant at Hidden Acres Pet Resort
Josiah HowlandJosiah Howland
Camp Counselor at Hidden Acres Christian CenterCamp Counselor at Hidden Acres Christian Center
Samara NixSamara Nix
Clerical Clinical Medical Assistant at Hidden AcresClerical Clinical Medical Assistant at Hidden Acres