Katherine King
Arcadia,FL
Summary
Receptionist Administrator with extensive experience in front-office management and staff support. Proven ability to manage scheduling, maintain records, and coordinate staff to enhance office productivity. Strong communication skills facilitate professional interactions with clients and senior management, leading to improved operational efficiency. Recognized for adaptability, exceptional interpersonal skills, and a commitment to delivering positive customer experiences.
Overview
8
8
years of professional experience
Work History
Receptionist Administrator
Veterinary Care
Arcadia, FL
01.2017 - Current
- Managed phone communications, including answering calls and processing messages and faxes.
- Scheduled appointments efficiently to optimize office workflow.
- Entered documents into the computer system for accurate record-keeping.
- Processed payments through Clover card machine to ensure timely transactions.
- Worked effectively in team environments to make the workplace more productive.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
Appling County High School
Baxley GA05-2011
Skills
- Phone communication
- Appointment scheduling
- Document management
- Payment processing
- Customer service
- Team collaboration
- Record keeping
- Attention to detail
- Data entry
- Appointment setting
- Time management
- Reliability
- Scheduling
- Verbal and written communication
- With 7 years of experience
Timeline
Receptionist Administrator
Veterinary Care
01.2017 - Current
High School Diploma -
Appling County High School
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