Dynamic Training Coordinator with a proven track record at Service Federal Credit Union, excelling in creating impactful training programs and fostering a culture of continuous learning. I've significantly enhanced employee development and engagement. Skilled in leveraging adult learning principles and e-learning platforms to deliver tailored training solutions. I have excellent attention to detail and creative problem solving skills and excel at written communications.
Overview
11
11
years of professional experience
Work History
Training Coordinator
Service Federal Credit Union
Rochester, NH
07.2013 - Current
Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
Collaborated with department managers to design customized training plans aligned with organizational goals.
Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
Developed engaging instructional materials, including presentations, handouts, and interactive activities.
Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
Selected, developed and delivered classroom and online training materials to meet program needs.
Promoted a culture of continuous learning within the organization by encouraging employee engagement in training opportunities.
Partnered with external vendors to source specialized training content or services when required by organizational needs or strategic priorities.
Facilitated virtual, in-person and blended learning sessions.
Communicated course offerings to all company staff with monthly announcements.
Created and maintained an annual course calendar for two departments.
Administrative functions in the program Workday such as course building, course enrollment and regular course maintenance.
Education
Bachelor Of Administrative Studies - Business Administration
Granite State College
Concord, NH
Skills
Verbal and written communication
Coaching and Mentoring
Presentation
Training material updates
Learning Management Systems
Materials Preparation
Schedule Coordination
New hire on-boarding
Feedback collection
Project Management
Program Management
Adult Learning Principles
E-Learning Platforms
Attention to Detail
Documentation and Recordkeeping
Clear Communication
Employee Relations
Training Program Design and Development
Procedure Manual Writing
Project Implementation
Creative Solution Development
Employee surveying
Public Speaking
Survey Management
Accomplishments
Employee of the Year for two consecutive years for my organization, in 2015 and 2016.
Timeline
Training Coordinator
Service Federal Credit Union
07.2013 - Current
Bachelor Of Administrative Studies - Business Administration