Katherine Garibay
South Gate,CA
Summary
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
IRIS
06.2022 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Manager
Gallo Giro
02.2019 - 05.2022
- Directed operations and managed a team of employees in a fast-paced environment.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Developed and maintained strong relationships with customers, resulting in increased repeat business.
- Created schedules, managed payroll, and ensured compliance with health and safety regulations.
- Trained, mentored, and motivated staff to achieve company goals and improve team performance.
- Led inventory and stock management, optimizing product availability and minimizing waste.
Education
Veterinary Science
Cerritos College
Norwalk, CAChild Development
Cerritos College
Norwalk, CA05-2023
Skills
- Problem-solving
- Time management
- Team building and leadership
- Store operations
- Team management
- Customer service and engagement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Store Manager
IRIS
06.2022 - Current
Manager
Gallo Giro
02.2019 - 05.2022
Veterinary Science
Cerritos College
Child Development
Cerritos College
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