Katherine Gonzalez

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.

V

• Performed visual inspections and non-destructive tests where appropriate.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Communicated with production team members about quality issues.
• Used calipers and micrometer measuring instruments.