Katherine Goss
Wasilla
Summary
Dynamic and dedicated professional with experience at Walmart, excelling in inventory control and customer service. Proven ability to lift heavy materials and maintain organized stock areas. Recognized for a positive attitude and effective communication, driving customer satisfaction and repeat business. Committed to delivering exceptional service while mastering task prioritization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Stocker Associate
Walmart
04.2024 - Current
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Assisted customers in locating products, providing excellent customer service and driving repeat business.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Stocked designated items on shelves, end caps and displays.
Food Server
Jackson Hot Springs Lodge
08.2023 - 01.2024
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
Food Server
Silver Linings
08.2022 - 09.2022
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
Ticket Checker
C & M Marine, Inc
06.2022 - 08.2022
- Tallied the incoming weights of fish brought in from fishing vessels and accurately entered them into the computer system
- Improved company reputation through diligent work ethic and professional demeanor while interacting with customers.
- Maintained order during rush fishing times by effectively managing large intakes of fish.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Took the total weights of the vessels fish to the processor for payment
Food Server
Silver Linings
08.2021 - 09.2021
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
Food Server
Dairy Queen Grill & Chill
04.2020 - 08.2020
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Cultivated warm relationships with regular customers.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
- Coordinated with kitchen staff to ensure timely delivery of food, enhancing customer satisfaction.
Education
No Degree - Veterinary Science
Pima Medical Institution
Dillon, MTHigh School Diploma -
Matsu Career Tech High School
Wasilla, AK05-2022
Skills
- Loading and unloading
- Shelf stocking
- Package labeling
- Heavy lifting
- Distribution support
- Pallet handling
- Restocking assistance
- Positive attitude
- Willing to learn
- Friendly and personable
- Customer service
- Task prioritization
- Lifting techniques
- Customer assistance
- Clear communication
- Flexible schedule
- Safe lifting procedures
Certification
- First Aid, CPR, AED Certification - American Red Cross.
- Alaska Driver's License
- ServSafe Food Handler's Certification
Timeline
Stocker Associate
Walmart
04.2024 - Current
Food Server
Jackson Hot Springs Lodge
08.2023 - 01.2024
Food Server
Silver Linings
08.2022 - 09.2022
Ticket Checker
C & M Marine, Inc
06.2022 - 08.2022
Food Server
Silver Linings
08.2021 - 09.2021
Food Server
Dairy Queen Grill & Chill
04.2020 - 08.2020
No Degree - Veterinary Science
Pima Medical Institution
High School Diploma -
Matsu Career Tech High School
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